Contact Parclick Support
Company Name: Parclick
About: Parclick is the reference website for online parking reservations in Europe.
Headquarters: Madrid, Madrid, Spain.
Parclick Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Parclick: Find & book parking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Parclick: Find & book parking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Parclick
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Get Pricing Info for ParclickContact Parclick! Or Contact Support
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Read 3 Customer Service Reviews 😭😔💔
High and Dry
by TurnerDDS
Went to remove vehicle from garage with 24 hour access. Tried entering garage door we exited from initially but it was locked. Walked to other main entrance and the door was also locked. Tried intercom system but no answer. Banged on garage door but no answer. Had to take cab to airport and abandon car in garage with travel documents. Parclick unreachable until 8 hours later. Their response was that I should have known about the secret third entrance in a bus station that is opened all night. No phone number for the garage available, no signs to lead me to the secret third entrance. Very disappointed in Parclick’s response of “I should have known 22about the third entrance.” Will not use this service again. They are not here to protect the consumer, they are here to protect themselves and the garages they contract with.
Update 26JAN2022: Developer states I was contacted and my issue was resolved. NO IT WAS NOT! I was told that I should have known about the third entrance across the bridge and sorry the intercom system didn’t work. I cost me an extra 40€. PARCLICK customer service resolved nothing.
Poor UI Resulted In Really Expensive Parking
by BD29
Buyer Beware - I Had Several Problems With This App
The UI for the Parclick app is poor.
1) After entering your particular car type, the app doesn’t filter out the parking garages that your car type will not fit into (not sure why they ask for your car type at all).
After entering my vehicle into the app, and then choosing the parking garage that THE APP RECOMMENDED, I only found out once I arrived that my vehicle wouldn’t fit.
2) The app only suggested parking garages in my immediate vicinity. As I was trying to purchase parking for a day trip into Paris, it didn’t allow me to move the map to where I would be parking. Slight annoyance. Poor UI, but not the end of the world.
3) I found the garage that I wanted finally, and went to pay for the parking, at which point the app wouldn’t take my payment (a bug in the app?). So, I went to their mobile website and finished the transaction there.
SO, I couldn’t use their garage at all. They still took my money. And parking in Paris is EXPENSIVE.
With all of the buggy issues with their app, plus the fact that they take money without delivering service, the writing on the wall is pretty clear.
I would not use Parclick. Buyer beware.
App crashes on latest iPhone IOS
by Icogcitx
App opens then immediately crashes/closes using iPhone.
Have a Problem with Parclick: Find & book parking? Report Issue
Why should I report an Issue with Parclick: Find & book parking?
- Pulling issues faced by users like you is a good way to draw attention of Parclick: Find & book parking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Parclick: Find & book parking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Parclick: Find & book parking.
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