Smatch Status

Last Updated on 2024-08-09 by Smatch SA

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Common Smatch Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Smatch app on iOS and Android devices. Solve all Smatch app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Smatch iPhone Issues and Solutions

Smatch iOS app crashes, not working, errors
Smatch iOS app network issues
Smatch on iOS has black/white screen

Smatch Android App Issues and Solutions

Smatch has errors/crashing/not working
Smatch server network connectivity issues
Smatch has black screen

Smatch iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Smatch app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Smatch app crashes or not working on Iphone (iOS):

Close and restart the Smatch app on iPhone
Update Smatch app to the Latest Version for iOS
Uninstall and reinstall Smatch iPhone app
Update your iPhone to the latest iOS version

Fix Smatch on iPhone unable to connect to server/internet connection issues::

To resolve Smatch network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Smatch black/white screen (blank screen) on iPhone:

Follow the Smatch iOS app troubleshooting guide Here →

Smatch Android App Issues and Solutions

Fix Smatch not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Smatch app issues:

Force Stop the Smatch App
1. On android, goto "Settings" » click Smatch app. » click "Force Stop".

Update Smatch to the latest version on PlayStore

Clear Smatch App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Smatch app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Smatch.

Fix Smatch unable to contact server/ Smatch internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Smatch » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Smatch » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Smatch on android.

Solve Smatch black/white screens issue on Android:

Follow the Smatch android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Smatch SA, developers of Smatch.

Verified email

Contact e-Mail: [email protected]

About this app

Meet new people who share the same passion. this app is a good way to expand your social network and meet locals through sports. Just this app, chat online with your new buddies, then step away from your phone, meet up in the real world and enjoy your activities with like-minded people. Connecting on this app is easy and fun, just select the sports you love, set your skill, and start Smatching. this app is the best way to find your sport buddy. this app is a sport matching app that connects you to sport partners with your level and in your area. For more than 70 sports, you can quickly find new buddies around to practice the sports you love. We regularly make improvements to the this app app, do not hesitate to contact us : support@smatchsports.