Contact Pet Hotel Support

The animals are cute and I enjoy interacting with them, but the actual game play does not flow well at all. You start with two animal pens, with most things costing <$500 and then the third pen is at $2500. It would be better to have a more reachable third pen and slowly ramp up the income producing buildings. Also, as some people have mentioned before, the more expensive to unlock animals do not bring in more money the the base animals. And to add salt to the would, those bigger animals cost way more to feed, enough so that it usually cost more for you to house them, then how much you get paid to house them. This game would benefit from a more gradual unlocking arch, like more animals at the $1000 level, but then you can put one ore two at an even higher amount like $10,000. But then you must have it so the more expensive animals are bringing in more money, otherwise it is a terrible business expense and your teaching kids to make poor business decisions just to play with cute animals.

So I played through most of the game, and came back after doing things on other games. When I came back, it started giving me the tutorial again. I had all my progress still there, but it just went through the tutorial. I thought “Oh, that’s fine. I’ll just go through the tutorial again and get back to the game.” At first. Then it went to the first hamster upgrade. The thing I already bought. I tried to tap out of it, but it kept saying “tAp tHe uPgRaDE” on the side of the screen. So I flicked the app up, and went back in. Right as I pressed the play button, it took me back right into the tutorial. I don’t want to lose my progress, I was so close to finishing the game, and it took awhile. So can you fix this? Also, I know this has nothing to do with this game, but your “Dog Hotel” game keeps crashing, and I’ve tried restarting my iPad, turning off and back on again, flicking up the app and going back in, and everything I know that usually works with games crashing. After I tried my last technique, I knew it was the game and not my device. Zap578

So honestly I liked the game itself but I’m going to stop playing it as I don’t want to support your portrayal of animal care. Most notably for me is housing the hamsters in groups of three because in real life Syrian hamsters will kill each other if kept together and Syrians are the most popularly kept hamster. If a little kid or even adult plays this game and doesn’t do the proper research and put two or three Syrians together all three will likely die. In my opinion it is your games responsibility and other games like it to portray animal husbandry at least close to proper care. It’s a game and I’m not expecting like perfection as it isn’t real life but yes they need wheels but I understand the aspect of upgrading and they won’t like actually die without one, I don’t find this one thing a serious issue. I just ask you do your research at least slightly into each animal so you don’t influence people to end up accidentally killing their pets by in this case housing hamsters together.