Are you having issues? Select the issue you are having below and provide feedback to Frontline Education.
- Location link does not allow me to access my maps for directions.
- Have to re-sign in every time.
- No way to put down for a sick day on the app.
- Gets several notifications in the middle of the night.
- Doesn't include any of the job details.
- Not able to load the app.
- Not receiving any app notifications for jobs since the last update.
I am no longer able to import data from any existing applications, I have used two different computers and an I phone and it crashes every time I begin the process to import data from an exising application
Very sporadic..cannot log in then comes on but stops.. Very maddening when you hear notifications But no response from app.Website ok
For the last few days i cannot log in and just keep getting the message “uh uh - something went wrong. Wait a few minutes and try again or contact your system administer”
The app does not alert me when there are jobs. It did at first but now has stopped.
The app on my Android phone will not work at all. It was working this morning, but I've been trying several times in the past hour. I uninstalled and reinstalled, restarted my phone and nothing seems to work. I can still access it on my desktop, but not the app on my phone at all. It's important that I am able to access the app from my phone.
The app on my Android phone will not load at all. I uninstalled and reinstalled, restarted my phone and nothing seems to work. I can still access it on my laptop, but not the app on my phone at all.
I cannot access Frontline at all. When I log my computer just keeps trying to load and nothing happens. Thank you, Elaina McMahon
I am a substitute teacher for 2 districts, but I am only receiving notifications for one district. And the district is still listed at the top on the app. I know there have been jobs posted for that district because my brother is also a substitute teacher and he has received job alerts.
No access to Bilingual positions survey for substitutes.
Hello, I'm having an issue after I login on frontline. It says " error: app not configured for user" I'm trying to use the app on my phone to get notifications for jobs. frontline works fine on my laptop, just not on my phone. I don't know what else to do.
Frontline opens on my laptop, but today it quit working on my i-phone. How do I get it to start opening again? when I try to open the app, all I get is a purple blank screen. Rose Maddux
Frontline keeps timing out/logging me out on IPHONE.
All my information is gone! Jobs, past jobs, future jobs??
Not allowing me to select a reason for my absence. It doesn’t display the needed choices to choose from. It just says “select one” with a check mark but doesn’t show what you can check.
Frontline app goes to error screen when attempting to load. It logged me out and now when I go to log in it says it is unable to load organization try again in a few minutes, nothing is working
Frontline app won't let me log back in. Says "there was an error logging in. Please try again." Works on my desktop just fine. I have tried to uninstalling and reinstalling, but it is still not working.
Can't access the jobs calendar
Unable to upload message comes up and oops something went wrong try again later.
Frontline will not load for me. It keeps giving me an error message saying Unable to Load.
My Frontline app on my iPhone hasn’t been working for several days. It either doesn’t load or says there is a problem loading.
Frontline will not load for me. I get an error message saying Unable to load.
My iPhone app (iOS 15.6.1) will not allow me to log in--I get an error message "Uh oh. Something went wrong while attempting to access your organization." I'm able to log in on the online web version, and on my iPhone internet Safari browser. I've uninstalled and reinstalled the app, which hasn't worked.
Hi, My iPhone SE (running iOS 15.5.1)stopped allowing me to log in. My Windows 10 PC logs in with no problems. I've uninstalled and reinstalled the app, no help. Jo Ann Mitchell
I can create the report but it will not let me view it. When I click to review it will not open up.
I cannot access available jobs on my app due to an available job school from October 25, 2021 is logged in and covers all other schools. you cannot go into any other jobs or the menu on the side. cannot remove it without clicking confirm on the schools widow.
I can log on, but clicking on my districts results in the spinning circle of death and nothing happens after that, so I can't see what sub jobs are available in my districts.
The modules keep lagging. At first it was only after the quiz questions, then it began more frequently. Especially in the Advanced Classroom Management Part 1. I have to click out of that window into another or I've had to close the window and restart it five times already.
mobile app not working. is there a customer servive number to call.
I am unable to get into my admin account. Instead the screen just continuously tries to reload. This seems to have happened just in the last month or so. It works fine from my computer, but not at all from my iPhone.
I can log in only on my phone. For some reason it is freezing my computer
Complete guide to troubleshoot Frontline Education app on iOS and Android devices. Solve all Frontline Education app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Frontline Technologies Group LLC, developers of Frontline Education.
Employees will be able to check leave balances, create absences, view and search for fellow colleagues, and receive web alerts right on their mobile phone. The Frontline Education mobile app is a quick and easy way to access the Frontline Insights Platform while on-the-go. FrontlineEducation is available for districts and their employees that have added the Frontline Insights Platform.