Contact Word Cookies!®

Contact Word Cookies Support

Published by on 2023-12-20

About: Here come some tasty Word Cookies hot out of the oven! Take a bite! Word
Cookies is an addictive cross between all the word games you love! With so many
exciting challenges, you'll soon be obsessed with testing your spelling and
vocabulary limits to make as many words as you can! HOW TO PLAY • Swipe the
alphabet cookies on the baking pan to spell words. • Fill up Jack's cookie jar
with extra words you find to earn coins!.



How to Contact Word Cookies Customer Service/Support

Word Cookies!® Contact Information

Listed below are our top recommendations on how to get in contact with Word Cookies!®. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Word Cookies!®. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BitMango, Inc.



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: BitMango

E-Mail: [email protected]

Website: Visit Word Cookies Website

75.86% Contact Match

Developer: BitMango

E-Mail: [email protected]

Website: Visit BitMango Website





Privacy & Terms:

https://www.bitmango.com

https://www.facebook.com/wordcookiesofficial

https://www.bitmango.com/privacy-policy/

https://www.bitmango.com/terms-of-service/




Reported Issues: 5 Comments

4.6 out of 5

By Kate

9 months ago

I can’t get past the initial spinning wheel. It freezes as it’s spinning.

By Carol-Ann Vaccaro

9 months ago

I had to remove my account. I re-installed it and my no ads purchased in working. I restored it and still have ads. I went to purchase no ads and it says “purchased”. Please help me fix this problem.

By kaylen tiggers


I saw something that I wasn’t happy about

After what I saw I wish could rate your game zero stars! So I was just on my phone when got this notification from Word Cookies the notification said and I quote, “ Ya know VIOLIN is one of the answers!” I was not pleased when I saw this notification because you were just randomly giving me the answer just so I could play on your game! That is just down right rude and absolutely dumb. First off I already knew that violin was one of the words but anyways that’s rude that you think giving me the answers will make me play your game. I want to find the answers out myself not get notification from your game just randomly giving me the answers! I was very disappointed when I saw this notification because I love this game so much it’s really but as I said before giving me one the answers is just mean. I know I might be overreacting but when I saw this notification I was very shocked and angry because I’ve never played a game that gave me the answers! Another thing to is the ads they are so annoying once I complete a word an ad pop’s up and it’s very frustrating because the ads are so long. I hope you never show a notification like that again but other than the things I said the game is great.



By Arliena


Developers got greedy 2

Edit: I wrote the review below a couple of years ago. I rarely open Word Cookies anymore (see review) but today I decided to give it another shot. Nothing has been done to improve the app, the glitches, or the experience for the players who purchased the ad-free version. What’s more, the hint icons now flash at you incessantly while you are playing in an attempt to get you to use your saved hints. It’s distracting and annoying. I paid for the ad-free version a couple of years ago and used to love playing this game. I could choose to watch ads to earn extra points for hints and that’s gone now. The daily spin for points is obviously now set to rarely earn you anything more than 10 points and half the time I watch an ad for an extra spin the app freezes and I have to relaunch and lose the spin. It’s clear the developers have gotten greedy and want to force players to use all their saved up points and then push them to buy more. It’s the world we live in I guess. Too bad, because for a long while Word Cookies seemed like it was run by a few of the decent guys. No longer. I won’t recommend this to friends anymore.



By Bunnyrancher


Bunnyrancher

I have played this game for a few years now and enjoy it. I have a large vocabulary and this game challenges it and I have picked up new words. Fun. Over the course of this year, they have decreased the coins you can accumulate from watching ads. Actually, the extra coin feature disappeared completely. Ok, I understand. They want you to spend real money to get their coins to play, which I will never do. Also, the wheel spin for each day is rigged to stop only on 10 or 15, with the occasional free hint thrown in. Designers, if you're going to do that, reconfigure the wheel with the numbers you're willing to give out and stop frustrating your hopeful customers. One last thing, which another customer mentioned, is that when trying to collect coins after watching an ad, the screen frequently freezes and no coins are awarded. You have to get out of the app and clear it from your screen to be able to access the game again. And, of course, you lose the coins you worked for by completing the daily puzzle. I haven't kept close accounting because it's only a game and I have time but not money in it, but I know the game owes me well over 2000 coins. I have contacted the managers who have sent me 200 coins over a month ago but I haven't been able to get them to load to my app. I'll have to try again. With all that said, it's an enjoyable game and I play it frequently, but be aware of the downfalls of this game because it will spike your frustration levels.




Have a Problem with Word Cookies!®? Report Issue

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Why should I report an Issue with Word Cookies!®?

  1. Pulling issues faced by users like you is a good way to draw attention of Word Cookies!® to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Word Cookies!® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Word Cookies!®.


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