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Company Name: Figma Inc.
About: Keep your designs mobile with the Figma app.
Bring your creations to life,
wherever you are, for convenient and immersive viewing.
Figma Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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Developer: Figma Inc.
3 Most reported problems 😔💔
Upsetting
by Joweezie
I’ve never been more upset with an app. Why does my Apple Pencil work perfectly on other apps, but this one is SO BUGGY. Sometimes it will let me drag a shape with the pencil, then it will completely ignore the pencil as if it doesn’t exist. THEN it will not let me type into the shape or sticky. Even the pen tool doesn’t work, it just makes a bunch of random marks?!? The most infuriating. Would have been better for this app to not exist than bring my hopes up about working on my iPad.
“prototype too big”
by Rachichyo
The whole point of me downloading this app on my phone was so I could see how my prototype of a mobile app would look on my phone. I thought it would be easier to gauge if my font sizes/weights look fine when viewing it on an actual mobile device rather than my mac. And it was.
Nine frames and a few animations later I get a message saying that I can no longer view the prototype on my phone because the file is too big. Seriously? After only 9 frames? I don’t know if this is a bug or not but the app is pretty much useless to me now since I do all the actual work on my mac. So that was disappointing.
Do ppl at figma even use this?
by SlayHisWigOff
I’m so shocked by how buggy this app is that I have to write a review. Mobile designers rely on the mirror function heavily, but it is barely usable, the toast at the bottom never dismisses, it loads slowly and often disconnects, or loads the wrong page and you have to deselect and reselect the frame on computer to trigger the refresh, it ignores your frame selection if u have a flow on this page and will just keep playing that flow… I have no idea who made and approved this, and I’m just simply afraid to touch the open file feature. Also no real iPad apps in 2022. Hello??
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