Contact Elsevier eBooks on VitalSource Support

by Totally Addicted!!

Updated to add… Use bookshelf app instead! At least it will let you log in.

The whole concept of Elsevier is basically robbing students. How can they charge so much for a book that we can only access for a few years for starters? Why do they make it so complicated to copy and paste things? Why is the read aloud feature so horrible? For the amount of money that is spent, we should be able to copy and paste easily. We should be able to select an option where we do not have page numbers read to us or whatever else. The way the words are pronounced is so far off sometimes that it is hard to follow. Why is it that when you are reading a chapter, some pages you can scroll for a long time and it will advance you a few pages, and then you have to hit the “next” arrow where you will read 1 and a half pages, hit “next,” and then get several pages that you can scroll and then hit “next.” I think it would be much easier to just scroll and entire chapter and hit “next” to go to the next chapter. It would be nice if you could also click on a vocabulary word, be routed to the glossary to see the definition and then hit a button that takes you back to the same place you were before you tried to define the vocabulary word. It is frustrating to go look at the definition and then spend forever trying to find where you were reading from beforehand.

by T-zizzle

Firstly, the books take forever to download onto the app. Secondly, when you try to give feedback it doesn’t allow you to write anything- just toggles back and forth between the options to give feedback about loading times and books. Thirdly, these books are only available when there is wifi. Books are already expensive, and when you pay $400+ to be able to access for YOUR EDUCATION, it shouldn’t be such a difficult process to manage something as vital as textbooks. If you Elsevier wants to better serve the students who are going into debt to be able to read these books, THEY NEED TO DO THE BARE MINIMUM AND MAKE THE APP FUNCTIONAL.

by Jop Lap Kap

Can’t use Apple Pencil for notes, switching between chapters and pages is a pain. Worst set up ever and makes studying so much harder than it needs to be. Can’t download pdf even though you’ve paid for the book, so I can’t download to write notes on it since the app won’t let you. Can only access they the app and with WiFi. Didn’t make clear any of this before I purchased. Also didn’t put in description that it’s only accessible for 180 days. What a rip off, but what else can you except from elsevier!