Contact Mountain Hub Adventure Sharing Support

Was super jazzed to download the app so I could use the terrain visualization features while planning tours. None of the features work and I’ve emailed the support department 3 separate times with no response. Don’t waste tour time!!

I first heard about mountainHub, then Avatech, in 2015 from my avalanche one instructor. At the time the pc version was a fantastic resources for mapping out hikes and ski tours and get great overview of the kind of elevation gain, distance and time it would take. On top of that depending on the area you could also get an idea of the snowpack stability via others posted observations. The introduction of the mobile app promised even greater accessibility to these resources as well as a fast more accurate means of posting data to the community. Sadly there was a decision to try and change from there roots to a social media platform in which people would post about their adventures. The pc version became far less useful and the mapping/planning capabilities of the mobile app decreased. On top of this it was pretty clear relatively few people were using it which further decreased its usability in researching snowpack stabilities. At this point this app is losing usefulness in a seemingly irreversible way due to continued loss of key features and a lack of other users.

Free gps features with offline maps is nice. Unfortunately it’s not all that easy to use for navigation when I’ve played around with it for backcountry ski touring. It also really eats battery. I’ve found Avenza to be superior for navigation. The crowdsourcing of conditions could be cool but they don’t seem to have a critical mass of users in my zones