Company Name: The San Diego Union-Tribune
About: The San Diego Union-Tribune owner of the 145-year-old U-T San Diego, is San Diego’s leading media
company.
Headquarters: San Diego, California, United States.
Listed below are our top recommendations on how to get in contact with The San Diego Union-Tribune. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact The San Diego Union-Tribune. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The San Diego Union-Tribune
Contact e-Mail: customer.service@sduniontribune.com
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Get Pricing Info for San Diego Union-Tribunehttps://www.sandiegouniontribune.com/privacy-policy
https://www.sandiegouniontribune.com/terms-of-service
https://www.sandiegouniontribune.com/privacy-policy#california-notice-of-collection
https://membership.sandiegouniontribune.com/privacy-settings
I have been paying my bill on Auto Pay using my Mastercard. I have cancelled that card which was under my late husband's name. I will receive my new Mastercard in about 1 week and need to know how to register that new card for the Auto Pay. Jerrie Schmidt
I need someone who is in charge of your home delivery to contact me. My paper has been soaked and/or not delivered for several weeks now and no matter how many times I called nothing has been done to change it !!!! Seems carrier just doesn't care, and I am very upset with not being to read my paper, I am 95 years old and have injoyed the paper for many years. Please help.
Again no paper delivered today.My patience is wearing thin.If it happens one more time I'll will cancel and I've been a long time customer.
by Scbaker
The paper is great, but the app is very buggy. It’s a shame because when the app works it’s actually a great way to read the paper. Unfortunately it’s quite buggy (frozen interface, article clicks not responding as they should). Whenever I report an problem directly from the app it supplies all the technical detail tech support should need (platform, OS version, app version, etc). But every time, every single time, I get a generic response back (giving me nonsensical advice like “clear the cache and the cookies, try a different browser). I’m trying to be forgiving during this time when they probably aren’t fully staffed, but they clearly don’t care about fixing the app.
by MelonHeadSr
The basic idea is great, but I cannot remember a day in the last year where there was not some kind of problem. Tapping on an article should open it in its own window. This is great because you can scale the font and makes it easier to read. If an article spans pages it all should show in this window.
So, some articles will not open at all. Some open blank. Some open but do not include all the text (frequently stopping at the end of that “page”). Some are missing some or all of the pictures.
The web version is generally less problematic, but often the same issues occur on the web version. Customer service is basically non responsive with the standard reboot your iPad and reload the app as a solution. This never works.
I love the sports coverage, especially Kevin Acee on the Padres beat but I’d dump this app in a minute if there was an alternative.
by Macguyincali
Spent over an hour on the phone with customer service attempting to link my iOS subscription to the web access. Articles I get via email or social media on my desktop should be readable with the unlimited subscription according to their marketing materials. They kept insisting it was apple’s responsibility since I subscribed through the app. I was also told to subscribe via the web not the app (which coincidentally is twice as expensive). Passing the buck. They were unable to figure it out but told me they would look into it. Will update my review if they resolve the problem.
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