Contact San Antonio News from KENS 5 Support

by Ambie.c7180

I have been watching Kens5 literally my entire life. I remember when the weather man would walk outside and how us how the ants would be going crazy, telling us a storm was coming. The most amazing thing ever.
As I grew older, that man passed away. Times changed and I got the app and ditched regular TV. It worked so well. I knew after certain times to check the app to see what the latest update was...
About a year ago Kens5 redid their app, adding in more commercials to make more money.
So, not only do you have ads through the ENTIRE feed, but the ENTIRE story as well.
Even worse, on the video you click on... it glitches so bad that I finally gave up watching the lady rescue her dog in the flood today and went to Ksat12, which use to be considered a cuss word in my house.
From reading the reviews on here, it’s safe to say your excessive use of ads will be your downfall.

by Timtal

Not liking the new app. Screen is very jumpy while scrolling due to pictures loading. Click to read one story and that scrolls into another second story that almost seems like they run together. Go back to main menu and it takes you back to top of the page. Radar can be moved with one finger while traffic map has to be moved with two fingers. Don’t like how you have to click to go to weather map then go back to see other items. What are the cartoon characters on the traffic map? Couldn’t find an explanation. Not very user friendly.

by BeccaThib

Tried reading several articles and the screen freezes and won’t release making me close the app out and this happens daily. So frustrating. The layout is also bad on this one. The old app had categories, local news, good eats, national news etc... this one is a mash of everything and it’s hard to find what you want to read. Did anyone test this out before it was released. You are supposed to be the better news station in town and this is the best you could do. Not good Kens5, not good at all.