With the San Diego Union-Tribune iOS app for iPhone and iPad, you get our
exclusive in-depth local reporting on the stories that matter most to you.
APP FEATURES: • Top News: Scan a curated feed of the most important news as
it happens • Push notifications: Get the latest news from o...
Buggy app, very poor tech support
The paper is great, but the app is very buggy. It’s a shame because when the app works it’s actually a great way to read the paper. Unfortunately it’s quite buggy (frozen interface, article clicks not responding as they should). Whenever I report an problem directly from the app it supplies all the technical detail tech support should need (platform, OS version, app version, etc). But every time, every single time, I get a generic response back (giving me nonsensical advice like “clear the cache and the cookies, try a different browser). I’m trying to be forgiving during this time when they probably aren’t fully staffed, but they clearly don’t care about fixing the app.
No Read Aloud Option through Updated App
The only way to still have the read aloud option is to go to the website. This newer version does not allow that option. Dissapointed.
Unlimited digital is not unlimited
Spent over an hour on the phone with customer service attempting to link my iOS subscription to the web access. Articles I get via email or social media on my desktop should be readable with the unlimited subscription according to their marketing materials. They kept insisting it was apple’s responsibility since I subscribed through the app. I was also told to subscribe via the web not the app (which coincidentally is twice as expensive). Passing the buck. They were unable to figure it out but told me they would look into it. Will update my review if they resolve the problem.
Liked old app better
As prior reviewer notes, I to updated my Ipad and the old app that is an exact replica of the newspaper appears to no longer be available. Instead in this app you can go to the upper right hand menu and click eNewpaper which boots you over to Safari and downloads the newspaper into Safari. Thats ok if you have wifi but say your getting on a plane, the old app kept the entire newspaper available to read offline in newspaper format but Safari doesn't do that.
Terrible App: Bring Back the Old One
I do not want to read the paper in a web browser, which does not allow offline reading when not connected to WIFI. I do not want to have to convert the edition to a .pdf file and then store it in iBooks where the functionality then becomes extremely limited. The old app worked so well. Why was it changed? I am on a trial subscription now and may not continue, given the hassle it is to read the digital paper.
No offline version
UT confirmed to me that they no longer support the Tecnavia App (the original one). Really annoying that they would stop supporting it WITHOUT informing their subscribers. Please support the original app. I can no longer download the paper to read offline when I am flying or somewhere without internet access. The download option in the e-newspaper does not fix this, it is buggy and often needs to reload which is impossible without internet connection.
Very bad app
I can usually read the paper if I click on the email version they send, but if I try to use the app it freezes so I can’t switch pages. The old app was great as it downloaded allowing me to read anytime without an internet connection. I can’t understand why the paper took a perfectly good app and made it so!!!! Bad. Just bring back the old app or get someone that fix the current one. Definitely allow downloading to read offline.
App works just fine
There’s no bugs on the latest version. And you can click on articles to bring them up into an easy read format. I think i might resubscribe...
Took a mediocre app and made it worse.
Amazing. A mediocre but usable app replaced by some deformed version from a programmer that obviously has no news app experience. I’d cancel but my wife likes local news even as she’s complains about how bad it is. Once I convince her of alternatives, Voice of San Diego, The Reader, etc, I hope to eliminate this abomination. Compared with my Washington Post app this is a disgraceful example of getting what you paid for and even if it was free they overpaid. Amateur day.
Bring Back the Old App
Like other reviewers I am frustrated because I can’t easily download the daily edition and read it later without an Internet connection. Also, please put back the feature where you can read an article which continues on another page by simply clicking the hyperlink which is the page number where the article is continued. This may be a short lived subscription for me.
Article Toggle doesn’t always work
The eNewspaper section of the app has an article toggle that allows you to read the entire article without changing pages. It will stop working on today’s edition, but work on an archived edition or the next day’s edition. It’s doesn’t appear to be consistent as far as the day of the week.
I like it
Easy to use. I actually like that it doesn’t automatically download the e-paper. Saves space, and downloading is quick and easy if desired. Really like the full paper view.
Wow, did you ask your customers? Terrible execution
Did the UT team test drive this with their loyal subscribers, did you understand the customer use cases of how they consume your daily paper? For those who travel for work, the best thing was to load the paper before heading out of home. Then I could read the UT without the need for a connection. Please fix this or should we ask for a refund to our long standing subscription.
Problems with this App
This new App is awkward and inefficient. It kicks you out randomly saying you need to log in or become a subscriber. When I go the settings, I am logged in. Finally have to delete and reinstall it. The pages don’t move freely with swiping. Often have to go backwards then forwards then backwards to make the current page scroll down. Really bad.
Had this app
I cannot even log in now to read the paper before it hits me with a page to pay for a trial subscription of which I’ve had auto pay for a subscription for years! Was on the phone with a customer support rep (what a joke!) as she kept me doing the same thing over and over which didn’t work for 30 minutes before she hung up on me! UNSAT!
Yes. San Diego Union Tribune is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 117 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.0/5 . Justuseapp Safety Score for San Diego Union Tribune Is 35.1/100.
Yes. San Diego Union Tribune is legit, but not 100% legit to us. This conclusion was arrived at by running over 117 San Diego Union Tribune User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for San Diego Union Tribune Is 35.1/100.
San Diego Union Tribune works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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