Topps app not working? crashes or has problems?

Topps Status

Last Updated on 2023-12-11 by The Topps Company, Inc.

I have a problem with Topps

Are you having issues? Select the issue you are having below and provide feedback to Topps.

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Crashes

50.0%

Not working

25.0%

Something else

25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Topps Problems 😠👌🔥

- Some players missing from the card collection

- Loading issues with trade screens

- Missing cards in collection for some users

- No option to sell cards for coins

- Difficulty accessing collection for some users

1 Reported Issues: 😵🆘🛟🚨📢

Kaden Case

2024-01-23

Clock Error. Is the message I recieve when logging in.

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Have a Problem with Topps® NHL SKATE™ Card Trader? Report Issue

Common Topps Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Topps app on iOS and Android devices. Solve all Topps app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Topps iPhone Issues and Solutions

Topps iOS app crashes, not working, errors
Topps iOS app network issues
Topps on iOS has black/white screen

Topps Android App Issues and Solutions

Topps has errors/crashing/not working
Topps server network connectivity issues
Topps has black screen

Topps iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Topps app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Topps app crashes or not working on Iphone (iOS):

Close and restart the Topps app on iPhone
Update Topps app to the Latest Version for iOS
Uninstall and reinstall Topps iPhone app
Update your iPhone to the latest iOS version

Fix Topps on iPhone unable to connect to server/internet connection issues::

To resolve Topps network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Topps black/white screen (blank screen) on iPhone:

Follow the Topps iOS app troubleshooting guide Here →

Topps Android App Issues and Solutions

Fix Topps not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Topps app issues:

Force Stop the Topps App
1. On android, goto "Settings" » click Topps app. » click "Force Stop".

Update Topps to the latest version on PlayStore

Clear Topps App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Topps app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Topps.

Fix Topps unable to contact server/ Topps internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Topps » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Topps » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Topps on android.

Solve Topps black/white screens issue on Android:

Follow the Topps android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Topps Company, Inc., developers of Topps.

About this app

Join a world where you can celebrate the nostalgia of collecting & trading hockey cards with the added digital bonus of opening card packs EVERY DAY from your mobile device! • NEW hockey cards & collectibles available every day! • Collect NHL players, both current & NHL legends! • Claim FREE daily bonus packs of this app NHL cards! • Claim FREE currency to increase pack-opening power! • Trade with fans around the world – anytime, anywhere! • Play free, real-time scoring contests using your collection! • Track and complete sets to earn collectible awards! *For the best experience, we recommend devices be updated to iOS 12 or later. this app®, the classic sports card and memorabilia company brings you this app NHL SKATE Hockey Card Trader – the officially-licensed digital trading card app of the NHL, NHLPA, NHLAA!