Contact Form Filler Support

by Sc120

I created forms, with a paid business account, and had the intention of sending them to recipients to fill out using this app. The app does not support the features that are allowed when creating the form. I have submitted multiple issues to support and have been told development is working on them, two months later and still no response or status updates when I inquire. Some of the features don’t work on the form in browser mode either. If I’m paying for a service, I should be able to use it entirely.

9/4 update. Thank you for answering my review, but I submitted all issues to the support email in May and have been checking in with Paul, who tells me the development team has been working on them. I’m hoping this is true and the multiple issues will be fixed soon so it can be used along with my subscription.

by Reply10

This form is extremely difficult to use. It is not user friendly, especially for seniors. I have downloaded the program both an iPhone and iPad. But was unable to reply on either form.

Today was the second attempt to submit the vivid form to my dentist. It starts by saying ‘click start’ ... but there is no Start button??? You can not get to the section that will allow answers to be input. It’s useless.

The only link that worked was the comment section. I hope you are able to resolve these issues because the frustration level only increases each time it’s used.

by Jeridini

This is the most difficult form I’ve ever tried to complete, once a box is checked I’m unable to uncheck it it does not want to except the information it keeps telling me I have gone outside the lines which I don’t see how I could’ve done that. It will not let you leave an item blank but then it would not except na,So I had to put my home phone number in as I am retired. I don’t see the necessity of my drivers license number and my Social Security number for garbage pick up. I am already a customer with the water service.