Carta - Manage Your Equity Reviews

Carta - Manage Your Equity Reviews

Published by on 2024-07-03

🏷️ About: Carta is a platform that helps people manage equity, build businesses, and invest in the companies of tomorrow. Download the Carta app to manage all things equity - from accepting equity grants to exercising your options.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
60.2%

😎👌🔥 Positive experience
23.0%

🙄💅🫥 Neutral
16.8%

~ from Justuseapp.com NLP analysis of 7,058 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Regular updates with new features and improvements

- Clean and simple UI/UX design

- Easy management of multiple securities with different companies

- Ability to exercise options on the app



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Usability Nightmare

2022-05-30

I have a few partially exercised grants, and it would be useful if my grants were listed by:
-Grant amount
-Vested amount
-Exercised amount
-Amount available to exercise

Instead I have to manually take my vested amount and subtract the exercised quantity for every single grant. So I’m navigating back and forth with a calculator in hand trying to figure out how many options I could actually exercise. It would be much more helpful if all my vested options across all my grants were listed at a higher level with a cash outlay to help me decide if I should buy them.

Options grants are listed as “xx out of xx available to exercise” — except that’s clearly not true as it includes unvested shares which by definition are not available to exercise.

Carta does not do a good job at helping me figure out how many shares I’m able to buy at any given time, and even if it did, I have to go to this app’s website to actually exercise anything.

It worked once, but not since

2022-07-01

this app worked fine for the first private equity deal that I invested in. It hasn’t hasn’t worked for me on other private equity investments. I just get an error while logging into this app that something went wrong on their end. I have no clue if I have been issued shares I have purchased, still have documents to sign, etc...on investments made last year. I’m told that their tech support is reviewing / working on it.

Old version was better!

2022-08-01

This is going to be harsh, but the new version is not efficient and requires a lot of clicks/scrolls to get to your information. And the spacing is very wide so the page looks very long and require a lot of scrolling. This might look great if you are optimizing for a first time user, but for users who log in frequently (multiple times a month) this is a huge waste of my time. It unfortunately will make me login less.

Unable to view employee ISOs

2022-09-02

Carta doesn’t show me my ISOs, which support told me is because they are part of an LLC portfolio and therefore not supported at this time. Would be nice if the interface let me know rather than leaving me guessing as to where my options are. I’m sure Carta is clean like the web experience but it’s useless to me until it supports my portfolio type.

Bad. App is Crap from the start

2022-10-04

Step 1: activate account. Ok. Step 2: login, sorry that email not registered. Step 3: Forgot Password (I did not but whatever), Sorry that email not registered. Step 4: try to activate account again. Sorry that email is associated with active account. And no ability to send message to help desk. A good way to pss-off investors.

Is there a “don’t badger my employees” switch?

2022-11-04

What this app does is pretty simple thus the experience should be. Now we spend time fending off employee complaints about illogical advertising (embedded in UIs) and badgering about equity and inclusion. this app should focus more on doing their job and less on preaching. In fact, due to the constant complaints, we are searching for a replacement even now.

Would be good to receive an email confirmation when purchasing stock

2022-12-06

I purchased stock yesterday on the this app app and did not receive email confirmation of the purchase - the rest of Carta is very good
Thanks
Michelle

Doesn’t log you out

2023-01-06

Security risk. I logged into app six hours earlier and it was still logged in when I reloaded Carta . Considering this is financial information I would expect better. Otherwise very easy to use and helpful

Good UI. I could simulate my vesting using the app.

2023-02-07

I attempted to simulate my beating through Carta , and it gave me an error to put in an option amount. There was no field to put in an option amount.

Love it! Keep improving Carta!

2023-03-11

Beautiful app, runs smoothly and has constant updates and new features. Keep it up this app.

Beautiful and user friendly!

2023-04-09

Super easy to see my options and info associated with them.

Excellent app with lot of features

2023-05-11

This is probably one of the best apps on iPhone. I have been using this app since an year and the updates that they have had in the last one year beat all others.

Very informative app

2023-06-11

I absolutely love that they have so much information. Especially the equity 101’s. Before Carta I didn’t know much about vesting and IPO’s. Thank you.

Clean interface, easy to use

2023-07-13

I love how the this app app makes it easy for me to see the vesting progress of my options and the schedule!

Easy to use app.

2023-08-13

This is very easy to use app and always on my iPhone. Nice feature is the face recognition.

This is a very well thought out app. Well done

2023-09-14

May hats off to whoever designed the user interface. It’s really clean and straight forward to use.

Something unexpected happen error

2023-10-16

I am trying to use Carta to see an I process exercise and it says something expected happen error

Beautiful UI and easy to use

2023-11-16

Never thought managing several multiple securities with several companies could be so easy. Also I love simple and clean design

Keeps getting better and better

2023-12-18

Love the fact that Carta keeps getting even better with new feature launches and improvements (i.e. can now exercise options on Carta ). UI/UX is very clean too 👌

Easy to use!

2024-01-18

Really easy to use! And helps to navigate. I do wish there was an option to exercise the shares on Carta but I do love the new version!



Is Carta Safe? 🤗🙏


Yes. Carta - Manage Your Equity is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 7,058 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Carta Is 27.7/100.


Is Carta Legit? 💯


Yes. Carta - Manage Your Equity is legit, but not 100% legit to us. This conclusion was arrived at by running over 7,058 Carta - Manage Your Equity User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Carta Is 47.9/100..


Is Carta - Manage Your Equity not working? 🚨


Carta - Manage Your Equity works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Carta - Manage Your Equity? Post a Review




Features

Carta is a platform that helps people manage equity, build businesses, and invest in the companies of tomorrow.

Download the Carta app to manage all things equity - from accepting equity grants to exercising your options.

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