ACT Fibernet Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Atria Convergence Technologies Private Limited
Verified email ✔✔
E-Mail: info@actcorp.in
Website: 🌍 Visit ACT Fibernet Website
Privacy Policy: https://www.actcorp.in/legal/privacy-policy
Developer: Atria Convergence Technologies Ltd
3 Most reported problems 😔💔
Horrible payment - full of bugs
by NPiratla
Before careful before using this app for payment. Firstly, the payment part does not work as direct payment and it has third parties involved. In my case, I manage two accounts and one of them is 2 yrs fully paid and other for 6 months period. I paid the amount due for the second account using them app. The app has conveniently moved the money to the account, which is not due for another 22 months. Then the ACT people kept sending emails asking to pay the amount due. They intact wanted to blame us for not paying, etc., and after finally screaming back .. they traced it to the payment posting in 2 yr account, and promised to adjust. But the entire episode ran for 28 days .. and there was so much of stupidity, even asking me to send my entire month bank statement, to prove the money did not get posted back to my bank account! Will never use the app again for any transaction!
Worst customer service ever !
by Rambhag
Sales guy came within 3 hours of me asking for internet. Explained how they work and all hifi , suggested installation will happen in the evening , made me pay online and that’s it. No one showed up. Next day I called and asked them to escalate. Nothing happens. After 2 days get a message that they don’t have a switch at my place and it may take 7 days. I call again and tell them my neighbour apartment are using this service how can switch be not there. They have no idea. After 4 days someone calls and comes to put a switch . He said evening they will install and activate. Nothing happens again. I call them they say anytime today it can happen….. of course nothing happens. Can’t think of a worse company than this in this kind of tech industry
Lousy service
by Mohan Loke
This company was okay couple of years back. I do not have internet for last 3 days and they did not even respond. When I called after 1 hour wait on line, they tell me they have have a server problem in the area. I was surprised that it’s taking more than 3 days to restore a server. I’m wondering what kind of disaster recovery procedures they in place. Staff and customer support knowledge of networks in basic. They do NOT how to troubleshoot a problem and resolve. Time to dump them and look for another service. Company management must be morons to allow this kind of disaster in Hyderabad without any vision. I would fire the operations manager on the spot and entire professional services people for such an idiotic support. Lucky they don’t work for me - CEO, Link Logik Technologies
Have a Problem with ACT Fibernet? Report Issue
Why should I report an Issue with ACT Fibernet?
- Pulling issues faced by users like you is a good way to draw attention of ACT Fibernet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ACT Fibernet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ACT Fibernet.
