Contact Eyeplus Support
Company Name: Hangzhou Denghong Technology Co., Ltd.
About: Eyeplus-Your home in your eyes The mobile app is the smartest – and easiest to
use – home monitoring Wi-Fi video camera that sets up easily on your
smartphone. With Eyeplus, you can view your live video feed from anywhere by
logging into the free mobile app on your smartphone or tablet.
Eyeplus Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hangzhou Denghong Technology Co., Ltd.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Eyeplus-Your home in your eyes Website
Privacy Policy: https://download.icloseli.com/eyeplus/app/privacyPolicy_en.html
Developer: 杭州登虹科技有限公司
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4 Most reported problems 😔💔
Я удалил учетную запись, камеру месяц назад. а с меня списали 740р вопрос- как вернуть деньги и как удалить подписку
Recent updates made it worthless
by Trojandrew
This product is nearly unusable with the latest updates. It randomly shuts off the app (asks if we still want it on but we use it while we’re sleeping) and the schedule on / off doesn’t work. If you make a change to the schedule, it just goes back to the default times. We use this for our baby monitor, but it’s now worthless. Do not buy this product.
Ads
by TheBlRDhouse
Before you can even view your cameras, you have to watch ad of 30 seconds I mean how dumb is that you could be getting robbed and you won’t know because you gotta wait and watch an ad that’s the way they do so people can pay to not have the ads, but if you notice it’s a ridiculous amount that they want money wise just to remove that feature
Amazing! Until it’s not.
by Neveragainitsjunk
The first night I had the little cube camera I downloaded the app and bought a subscription for a week. The setup worked easily once I got close to my router and it remained connected to the WiFi when I moved the camera into my office. There were several motion triggered events that recorded into the cloud and everything was working perfectly and then the app suddenly said my camera was disconnected and to reconnect it.
No matter what I do it will not reconnect. I’ve tried plugging it in to power and resetting the device but it won’t reset to where the blue light blinks so it can be paired to WiFi. NOTHING will make the light blink. I even let it run the battery down completely, then recharged it and turned it on and held reset button for 10 seconds multiple times. The blue light won’t blink and therefore the device will not even go through the pairing process correctly.
The camera is clearly defective and for the $25 I paid it’s not worth the hassle of returning it. Too bad I got SUCKERED into the one month subscription.
If you are looking for a good solution just go to Walmart and buy the D-link camera for $30. No subscription required and it emails you the recordings.
This Eyeplus app and camera is a waste of time and money.
Have a Problem with Eyeplus? Report Issue
Why should I report an Issue with Eyeplus?
- Pulling issues faced by users like you is a good way to draw attention of Eyeplus to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Eyeplus customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Eyeplus.
