TAPCA app not working? crashes or has problems?

TAPCA Status

Last Updated on 2024-01-04 by CoCO SWING

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Common TAPCA Problems & Solutions. Troubleshooting Guide

Table of Contents:

TAPCA iPhone Issues and Solutions

TAPCA iOS app crashes, not working, errors
TAPCA iOS app network issues
TAPCA on iOS has black/white screen

TAPCA Android App Issues and Solutions

TAPCA has errors/crashing/not working
TAPCA server network connectivity issues
TAPCA has black screen

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TAPCA iPhone Issues and Solutions

How to fix TAPCA app crashes or not working on Iphone (iOS):

Close and restart the TAPCA app on iPhone
Update TAPCA app to the Latest Version for iOS
Uninstall and reinstall TAPCA iPhone app
Update your iPhone to the latest iOS version

Fix TAPCA on iPhone unable to connect to server/internet connection issues::

To resolve TAPCA network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

TAPCA Android App Issues and Solutions

Fix TAPCA not working on Android, crashes, errors or is unresponsive:

Force Stop the TAPCA App
1. On android, goto Settings » TAPCA » click [Force Stop]

Update TAPCA to the latest version on PlayStore

Clear TAPCA App Cache and Data:
1. On android, goto Settings » Apps » TAPCA » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TAPCA.

Fix TAPCA unable to contact server/ TAPCA internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click TAPCA » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TAPCA » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TAPCA

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