Contact Little Hotelier Support
Company Name: SiteMinder Limited
About: The Little Hotelier mobile application gives existing customers the freedom to
manage their property and reservations from anywhere, at any time, with any
device.
Break free from the desk and stay in control on the move:
• Be
notified of new bookings instantly with push notifications
• Check guests in
and out at your convenience
• Monitor your availability, create and edit
reservations and room closures
• Collect in-a.
Little Hotelier Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Little Hotelier. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Little Hotelier. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SiteMinder Limited
Read 3 Customer Service Reviews 😭😔💔
Still super limited functionality; new logo = Mr. Monopoly or Mr. Peanuts?
by Frustrated 2nd Gen User
Not much has been improved. Very hard to edit a reservation in the app, and for whatever reason, cannot delete or cancel a reservation. I also cannot log payments taken separately like I can in the desktop version. The app only gives the option to charge the credit card/take a payment, not simply log the payment that was already taken (cash, credit card swiped elsewhere). Still a 1 star.
The app was great pre version 22
by Theone1079
They changed the app to look exactly like the website. Which is not good on the phone. Previously I could glance at 4 tiles that showed check ins, check outs , closed rooms, etc at a glance. Now it’s back to counting manually… serious downgrade with this version.
1Star
by Keith.michaels.hollisfd
I give it a 1 Star because the only real thing I can do is check in/out a guest, and Yes I have seen that I can now take payments with the app, however it is very cumbersome to operate. You need to completely rework this app from the ground up and make it function as the browser version all the same options with the exception of set up options. Or at very least have a different version for tablets.
I would also like to see some changes in the over all system.
1. Add an address book for repeat guests (should not remember credit cards)
2. Add a way to track credits for regular guests who stay often.
3. (This should be #1) remove the requirement to change the password for me to log in, if my password gets compromised I will change it, I am running out of password options and your system will not let me re use a previously used password.
4. Make sure ALL of your agents know all the workings with AirBnB as you are the only company they allow to link with there calendar you should know haw there system works.
I will update my review and add more stars when all issues have been met.
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