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Published by ZapLabs LLC About: Zap empowers you to keep up with all of your clients, gather valuable insight
into their needs, and run your business more effectively–anywhere and
everywhere.
Task and lead management
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tasks for the day, all in one place.
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Listed below are our top recommendations on how to get in contact with Zap - Real estate CRM. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Zap - Real estate CRM. Discover which options are the fastest to get your customer service issues resolved..
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Reported Issues: 4 Comments
By Bri Loeffler
2 years agoI am needing to update my username and password information for Zap. I am no longer with Coldwell Banker Hedges Realty and am now with EXP Realty. I just took a ZAP Lead phone call and I need to get logged into my ZAP account.
By Bruss58
Flop
I’ve been using it for years but it NEVER works correctly at any given moment. Some things can only be done on a desktop computer. I still have “advocate” messages incoming and NO clue on where to find them. I usually just wait on my relocation department to tell me, lol. Also, for whatever reason, client info gets disseminated to other agents. I’ve had clients call me and ask why I sent them to another agent. I’ve had agents call and ask why I was emailing their clients. And, the biggest fail is I’ve entered in clients I’ve procured only to have them contacted by other agents and lost business. In many cases this happens if you go about a week or two without updating that particular person’s profile. It hasn’t happened a lot but when you have a buyer scheduled to visit your city and you contact them a week out only to find they already came and used another agent that they “thought you sent me too.”👎
By FajJon
Unrealized Potential
I want to love this CRM, I really do. If it worked as advertised this system would be a fantastic asset to my business. Unfortunately both the app and online portal are hugely flawed with bugs that make it extremely frustrating to use. Imagine inputting contact info only to have it disappear when you reference that contact later. What about trying to input a contacts information only to have the system tell you that there is an error and can’t save your work? It happens, but ZAP doesn’t tell you where you made a mistake! I’ve had to edit or delete every line of information in order to discover that something was not formatted to their liking. I’ve wasted so much time and energy struggling with this system. I want it to be good; I want to love it, but until the bugs are squashed ZAP is costing me time and money
By breezefilter
Can’t update. Very disappointing
This app is pretty useless and it’s the crn my business uses. Ugh! You can’t update snd set reminders. I saw a new lead today in it but the app says I’ll be able to access after a future update! Useless and dysfunctional. The desktop version is better but has a lot of glitches from time to time.
Have a Problem with Zap - Real estate CRM? Report Issue
Leave a comment:
Why should I report an Issue with Zap - Real estate CRM?
- Pulling issues faced by users like you is a good way to draw attention of Zap - Real estate CRM to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Zap - Real estate CRM customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Zap - Real estate CRM.
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