Contact MooCow Support
Company Name: Incendiary Studios LLC
About: MooCow is a privacy focused app to hide your photos and videos behind a passcode
and Touch ID/Face ID.
Are you concerned about privacy? Then hide your photos
and videos with MooCow.
MooCow Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Incendiary Studios LLC
Privacy & Terms:
Can I trust MooCow app?
Protect your data and wallet. We investigate the developer's website (Moocow.app), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Broken app
by Diprotic
When I add a certain amount of media the app no longer wants to open. It opens very slowly at first, does faceID then freezes & just doesn’t open. Why? Memory issue? My whole phone stays on empty 9/10 times bc I use a cloud service so I don’t get it.
No Live Photo Support!
by Mcbaer
Live Photos are imported as .mov files instead of maintaining their Live Photo format. Nor does it export the .mov back to the Live Photo format. This is a deal breaker, as I want to keep the LivePhotos as is, not import them as .mov (or still image!) .. There are other similar apps that support Live Photos so there’s no reason this one shouldn’t
What Happened
by 6'sButler
Purchased premium (again) and not all features are unlocked. In fact I lost all images updating the app. Even sent a few tip payments. I have not heard back from developer after sending emails regarding all this to support. Not sure what’s happening. I have this developer’s other app which is great and he has been great with customer service for that one, not so with one. I was hoping to give 5 stars like almost everyone else, but I have had totally bad experience with this app. Maybe new glitches since those reviews? I should’ve realized my mistake, having had to purchase premium more than once and still not having full access, and losing images in the process. Be careful when considering this app.
Have a Problem with MooCow: Hide Photos & Videos? Report Issue
Why should I report an Issue with MooCow: Hide Photos & Videos?
- Pulling issues faced by users like you is a good way to draw attention of MooCow: Hide Photos & Videos to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MooCow: Hide Photos & Videos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MooCow: Hide Photos & Videos.
