Ideal Flex Work Reviews

IdealFlexWork will not allow me the opportunity to apply for positions. I attempted to create a profile and for every position I list from Bartender to prep cook it reads no results. When I try to move forward, I get the prompt “ position ids cannot be blank”, yet every position brings no results.

I tried IdealFlexWork 2 years ago. I started a profile. I logged out and went back in at a later time to finish setup. IdealFlexWork would not allow me to add recent experience. Qualifying me for low paying positions.
Some things will never change IdealFlexWork the worst gig app in the industry.

THIS AGENCY IS A FRAUD! I do not recommend. The “gigs” are not real. They are sent out randomly once you select, it’s conveniently taken away. Keep in mind there are glitches in IdealFlexWork which causes lag time to get into gigs. I finally got a gig, funny thing it was located in New Jersey. I traveled from New York to New Jersey. I took on this gig thinking that I would get paid out quickly. The gig was on 9/17 at 3pm-8pm. I didn’t receive payment until 9/27. I was told immediate payment once gigs are completed during their interview process. That was not the case here. Allegedly your first payment is sent 10 days afterwards but your following payments maybe sent via quick pay but it’s not guaranteed. I should’ve received about $95 for the gig, instead I received $79. THEN…the funds was sent to the wrong account. I updated my account information several days PRIOR to payment being distributed. I called in to speak to HR aka Kanisha. She was not helpful at all and told me to call in to Payroll. She claims that she couldn’t transfer the call. I had to call in again, to payroll and Kanisha answers the phone. Then she claims she can’t assist although she’s apart of BOTH payroll and HR. I proceeded to send several emails about updating my account and receiving my funds immediately. They sent my funds to the wrong account on purpose. Thanks to Kanisha 😒 If they attempt to remedy it, then I’ll have to wait 10 business days for my funds. This was not my first and last gig.

They don’t care about it’s workers just the businesses that are listed! jobs can lie on you and they will side with the job! At 8 months pregnant i have been harassed and treated unfairly and poorly and flex didn’t do anything but add a strike or penalty! They refused to keep me and my unborn safe and they sided with the business and now i have a lawsuit against both the business and the terrible app! customer service is ridiculous as they answer very slow although it says they are online! I would not recommend them at all! thank god for workers rights at the eeoc! because IdealFlexWork is no good for consumers like myself looking for gig work!

I worked 3 days, 3 DAYS and they paid for only two while a rep tried to convince me I was paid. Then when I was I only receive 70% of my payment. The work only came once in a while I do other work for different apps but this one played with my money after the job gave me a hard time. No, no, no. People have children and they waited a whole week to pay me 70% for my hard work??? I could file a complaint with labor department but I would instead warn someone else, do not download IdealFlexWork! They shifty on how they pay you and during a pandemic too? SMH don’t play with people money and send them hundred emails explaining air.

Possibly the worst gig app I’ve ever encountered! I only worked one gig with them and that ended up being enough for me. IdealFlexWork itself is glitchy—I received a suspension because IdealFlexWork wouldn’t let me clock in for the shift I worked, and afterwards it was a battle to get that resolved. The customer support is disjointed, ineffective, slow to respond or follow up, and at times incomprehensible in their responses. Payment is another nightmare: I received 5 bizarre emails in a row telling me I was paid in varying amounts for the shift without anything entering my account. And, true to form, the resulting interaction with customer service was absolutely baffling. Truly frustrating, look elsewhere.

There are very few gigs and when they go up they are taken within seconds. There’s no point in even putting your availability because they’ll send you what ever. The last gig I attempted to go to the venue told me they didn’t need me. Good luck talking to customer service. The HR department will say one thing and IdealFlexWork will do another. Even though I called them and showed up I was reported as a “no call, no show” and suspended 30days. Even though HR said I wouldn’t receive any disciplinary action. Then when I reached out again I was completely ignored. Don’t waste your time on IdealFlexWork. 0 out of 10 would not recommend.

I had IdealFlexWork for a year I had problems here and there with them changing my instant pay to standard pay even when I met all the requirements but recently I did a couple gig with instant pay and it was going good until my last gig where they said my card was invalid which I didn’t understand since I have been using the same card for months and for several gigs they said I had to change my debit card which I don’t have another one and I explained that to them they said they could not release my funds until I do. I asked them to change to standard pay and they said I couldn’t do that and kept giving me the run around saying they know I’m frustrated but there’s nothing they can do. I still have not gotten paid

Years ago IdealFlexWork was great, and it was easy to clock in and work shifts and whenever you had a problem you would be assisted almost immediately. However nowadays IdealFlexWork malfunctions a lot, it won’t let you clock in on time and you have to be very patient to reach out to someone and wait hours to get a reply and for them to fix the issues. You won’t get instant pay most of the time since instant pay requires a clock in on time, which IdealFlexWork won’t let you do. They also kept sending my payments to my old bank account even though I had updated my bank details, incurring in missing and very delayed payments. If you use IdealFlexWork I recommend you never work as a BACKUP, they say you will get paid if you get sent home but that’s not the case and you will waste your time and money on commute.

Before you install IdealFlexWork, know that it asks you for your information and to make an account before asking you what niches you are experienced in and administering a quiz.

I selected Customer Service. The questions were greatly subjective and often had at least two answers that a reasonable person would deem correct. One question asked about my experience is hospitality despite that not being my selection. I scored 6/10 and was rejected.

One question asked how you should respond if a customer says they are “just looking”. Possible choices included:

“Sure just let me know if you need any help.”
as well as something to the effect of asking for some broad information to help get to the root of their problem and two other choices.

I selected the first but it seems like body language, eye contact and even age differences could determine that asking another question might be the better option. Ironically there was also a question on what percentage of communication with a customer is made through body language (you’re expected to know the exact percentage… as if that could ever be quantifiable and applied to everyone).

So if you’re actually looking for a gig, spending the ten minutes on IdealFlexWork is kind of like roulette. The quizzes are gimmicks to make employers feel like they’re filtering out nincompoops when it’s really a crap shoot.

They do not let you use instant pay even if you meet all the requirements They said they mailed me a check although my direct deposit was set up I’ve met the requirements of instant pay multiple times and never been able to cash out I’ve been working for 2 weeks and never received a payment yet, and the only thing The customer service employees and payroll employees can say is they can’t do nothing about it They couldn’t help me Figure out why instant pay isn’t working. I’ve been told multiple times that someone will get back to me And during this 2 weeks I’ve worked for them I still haven’t received a call mind you It just turned Saturday So they had 5 business day a week to call me. This is going to result in a Lawsuit ! It’s false advertising to get people to work for them On top of it all they lied about my $25 bonus for completing the basset training. Please Do research before Downloading because this was a waste of my time

There is nothing more frustrating than needing to pay an overdue bill or needing to putting food on the table, picking up a shift thinking that you will be paid instantly, and then not receiving the payment when promised. I have worked two shifts in a row, now where I was eligible for instant pay, and have yet to receive payment. I have reached out to support only to be told that the shift was processed as standard payment even though I have screenshots showing that the shifts are being processed as instant pay. Normally, I’m pretty patient, but I have an empty fridge and past due bills and need money fast. I joined Jitjatjo because It was advertised that I could get paid instantly when I need to and have so far been very disappointed. I would have been better off working for Qwick or even Instacart. They both pay instantly every single time with no issues whatsoever.

I’m a little perplexed by all the 5 star reviews... I worked for this company for a couple years and did a lot of gigs with them. I hung in there because I was rooting for IdealFlexWork to get better. The work is fun, but IdealFlexWork is a disaster.

At least 1 in 3 gigs did not pay on time. I spent valuable free time chasing down my “Instant Pay”, which often came 10 days later. At first it was just when IdealFlexWork malfunctioned, but then it would happen when IdealFlexWork was working fine. Jit Jat Jo would always remind me that Instant Pay was not guaranteed- but when I would go on Craigslist looking for new jobs to replace JJJ I would always see their ads “Flexible Work- Instant Pay”. Not cool at all.

Service industry workers generally work paycheck to paycheck and NYC is expensive, so it’s unacceptable to run a business this way. The rep from HR would reason with me that I should “understand” the situation- they were expanding to Washington DC and Chicago. My answer to that is that no company should expand if they can’t deliver what they advertise. Either fix the Instant Pay, take it out of your advertising all together or keep working on it as a “beta feature” letting each and every worker know before hand that it is not an actual feature but one that is being tested.

I see that the company is switching over to essential worker jobs, which I commend. But if they keep advertising Instant Pay and not delivering, that’s going to be a problem.

I’ve worked with JJJ for years now. Once you’ve worked a certain amount of gigs, your pay rate increases to $25/hr. However, they’ve recently added a new “feature” that shows you gigs at a lower rate so you have the “option” of taking them or opting out. In actuality, this is an excuse to pay you less. Now, the location I’ve been working at only shows me gigs that range from $18-20/hr. And sure, you have the option to not accept them due to pay rate, but the problem is, everyone is now competing to pick up gigs at the lowest price, so the whole shift is filled with people working at a lower rate. The worst part of this is that I’ve seen no increase in the amount of gigs that populate.

I’ve already had issues with JJJ: There aren’t that many jobs in NYC and because of that, the jobs that do appear are impossible to snag unless you immediately tap into IdealFlexWork and hit accept. Everyone I know has had instances of payroll giving them improper amounts and it being a pain to get their money right. This one time I didn’t get paid for a shift for weeks, and they never reached out to me to help sort it out.

But this is the nail in the coffin. The only reason why I singled this out was because it paid well and the gigs I did work consistently with had kind supervisors (not JJJ staff). But forcing this feature onto people has pushed me over the edge. You can’t even turn it off. I’ll be searching for a new job.

This is my updated review so IdealFlexWork works way better than it did last year and communication is a little better. However the instant pay feature isn’t up to par and it really lags. It was originally designed to pay you with in a 24 hour period. But really the company’s pay out method isn’t all the way upfront on expected deposit times. I worked a 3 day gig and each day I was on time and selected the instant pay feature and it’s been 4 days and I still haven’t seen pay from the each of them. I spoke to a representative and they mentioned the payment is still pending but with no real reasons to why it’s pend after 3 business days and it has nothing to do with my bank.

I’ve been with JJJ 3 years and really appreciate IdealFlexWork as well as the many gigs I have gotten with many great businesses. Also the relationships I built with employers, where they requested me to work in their company often.
I am grateful for this.

Lately it is nearly impossible to book my favorite places. IdealFlexWork takes way too long to switch from the notification page unto the link page for the job.
By the time you click on invites, there is buffering for too long which makes you lose your chance at getting the gig

In other words it has become stressful to book a job because its a race for time that involves watching IdealFlexWork so you can hit the buttons quickly.

I spoke to JJJ about this. I update my availability alot but unfortunately I have given up on getting a job here.
I just wish they would fix this so its not so much of a first come,first served get a job.

I barely have a chance to read the job information because the job is already booked by someone in a millisecond

All in all JJJ is great to work for and I have referred people

Works best as filler shifts, gigs go very fast and can sometimes be frustrating to book based on response time overall good experience so far, Wish they remained more competitive pay wise with other gig apps, could definitely work with having better onsite management and worker representatives when arriving to gigs can be very challenging not having a proper point person or voice to represent us

Based on my 2 days work experience through Jithatjo at Ferris Booth Commons, I found this place is AMAZING to work. Management is great, people are amazing, helpful, polite & happy. And, happy employee gives best performance. Happiness comes from great management and leadership. Poor management leads conflicts and low performance among the employees. All the employees are giving best performance at here, because as we enter through the entrance; we can feel great customer service and it goes beyond. Respect and values among the employees is great. Overall, great place, superior & fast customer service, amazing management team, great employees and equality and great values for all employees!!

Love my job. Supervisors, management all the employees from JitJatJo that I work with are very nice and understanding. I will gladly recommend other people who qualify to register for JitJatJo. My every day is a new challenge for myself trying to elevate my production each day. I love the fact that JitJatJo gives me room to improve myself and my skills and if I do they make sure that they recognize it and they honor you with a promotion. JitJatJo is the way to go if you want to stay busy .

I was unemployed for a while because of the pandemic then I signed up with Jitjatjo a few days ago and already have my first part time job lined up. I can choose which gigs I want to work as they pop up and if you show up on time and tell the place you’re on your way, you get paid quickly. It’s nice because I have kids at home so this let’s me work when I can.

I can’t say enough about how great of an experience I’ve had from the time of onboarding to the completion of my first gig & everything in between. The entire team was very helpful & i felt that at the end of my interview, if selected to join the platform i would have tons of opportunities to find a gig right for me & i was absolutely right. Don’t hesitate to join , you’ll be glad you did.