Art Institute of Chicago App Reviews

Art Institute of Chicago App Reviews

Published by on 2024-07-10

🏷️ About: Download the award-winning—and now newly updated—Art Institute of Chicago Official Mobile app. The Art Institute has thousands of artworks on view—each with its own story to tell.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
57.5%

👿🤬😠 Negative experience
30.5%

🙄💅🫥 Neutral
12.0%

~ from Justuseapp.com NLP analysis of 90 combined software reviews.



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

3.1 out of 5

Member card

2022-05-23

ArtInstituteofChicagoApp doesn’t recognize my member card. It says it can’t find me.

Doesn’t work with current iOS

2022-06-24

I downloaded and installed on my iPhone 11, and it is not able to look up and save my membership info, and often crashes and sends me back to ArtInstituteofChicagoApp Store w the error, “app not available - ArtInstituteofChicagoApp is currently not available in your country or region” ... and I’m in Chicago.

This is a bad app with a useless map.

2022-07-25

The map is infuriating to use. It interface to navigate the map is bad. You can’t tell at a glance what each building/wing contains. The level of detail is constantly changing depending on the amount of zoom. They need to provide a toggle to display collection or individual artwork. That would make it possible to show all the areas at once and let people know where they are and how to get where they want to go.

Will not open in iOS 15.1

2022-08-26

Stops at the second “map” graphic graphic.

Nice idea. Not useful.

2022-09-27

Far too slow to load. Getting to membership card is unreliable on busy days at the museum. AIC should provide member card in Apple wallet as Field and MSI do. ArtInstituteofChicagoApp is a nice idea for use during museum visits, but the map doesn’t work well and it’s a horrible way to simply access a membership card.

It doesn’t run

2022-10-28

Just installed on iPhone 11. Freezes after The splash screen. Once the progress bar completes, an animation shows a 3D view of the institute & that’s it. Freezes there. Nothing else shows up.

Stalling

2022-11-29

Download keeps stalling.

Nice app, but basic function doesn’t work

2022-12-30

Sometime I can access my member card, and sometimes not. It’s very unreliable.

Also, the opening screen animation is way too slow. It’s even gotten hung up on that animation.

These are basics that really need to be fixed before any of the other nice functions can be used.

Bring Back Dedicated Member Card App

2023-01-31

As a member of the museum I don’t need an app to navigate the galleries. The search and audio functions are certainly nice features, but what I could really use, though, is an app that quickly loads my member ID with a single tap as I head to the museum entrance, coat check or members lounge.

Please improve

2023-03-04

Frequent errors disappoint. Descriptions for current Japanese prints (Hokusai) & Rembrandt shows are swapped. Please fix.

Needs search function for artists

2023-04-02

I’m not able to search for artists, and the map is confusing. It’d be nice to see it flat instead of at an angle.

Crashes when I try to access my member card

2023-05-04

This is a very clean handy app with a nice audio guide and map. The only real problem I’ve had is that when I try to access my member card, it displays an error message saying it can’t be found, then it keeps popping back up after I dismiss it. The only way to make it stop is to quit ArtInstituteofChicagoApp . ArtInstituteofChicagoApp does recognize me as it welcomes me by name on the main screen. I’m using the most recent version and my iOS is up to date. The member card feature has never worked.

Great App From My Favorite Place

2023-06-04

The wife and I have been saying for YEARS that they ought to turn the audio tour into a smartphone app. Thanks, AIC!

Love it!

2023-07-06

I love the tours in ArtInstituteofChicagoApp. It’s so nice hearing background and information about artworks that I wouldn’t have otherwise known. Awesome!

Great App

2023-08-06

Love ArtInstituteofChicagoApp! Great addition to have at the Institute or just to use and listen to the audio details on some pieces at home.

You can add your member card!

2023-09-07

Wow, ArtInstituteofChicagoApp is so cool! I’m a member at the Art Institute and one of the coolest features is having your member card at your finger tips. You can also search for any artwork on view. Pretty nifty.

Great app to use in the museum

2023-10-09

Very helpful map that shows you where you are in real time, with numerous audio guide / tours that are well done and add a lot to your visit. Awesome companion to a visit.

Great audio tour!

2023-11-09

I loved using ArtInstituteofChicagoApp for the audio tour around the museum! The tour options were great for getting a taste of the collections in a short amount of time. ArtInstituteofChicagoApp also allows you to punch in the number for any piece to hear about it. The map works excellently and even knows what floor you are on! The visual descriptions for pieces are a great resource for visitors with visual impairments. Every museum should have an app like this.

Great app for search and tours

2023-12-11

The search functionality is super helpful to find artworks and services like restaurants and cafes. The tours have amazing audio content! Very easy to orient yourself in the museum and locate the artworks. Overall great experience!

Great app + audio guides

2024-01-11

Really excited to see that they included the audio guides and quick access to the member card. My favorite feature so far is the "Tours" section which provides you with a series of stops and commentary throughout each exhibit - much like if you were getting a private tour or guide. ArtInstituteofChicagoApp is really well organized and I would highly recommend using ArtInstituteofChicagoApp if you are visiting the museum.

It doesn’t run

2024-12-16

Just installed on iPhone 11. Freezes after The splash screen. Once the progress bar completes, an animation shows a 3D view of the institute & that’s it. Freezes there. Nothing else shows up.

Aspirational while dysfunctional

2024-12-16

The tours, mapping, etc are all tremendous app features. ArtInstituteofChicagoApp trips up on execution in two specific ways:

(1) The opening graphic animation — which you cannot bypass — is too long to wait for as you are standing in front of the person waiting to scan your membership card info. Wait for it... wait for it... doesn’t this slow down the lines?

(2) Every time I try to use the “switch cardholders” button (info comes up as my wife by default), ArtInstituteofChicagoApp crashes. Every time. (iPhone X, latest iOS release)

I’ve kept the old member app (no longer available in ArtInstituteofChicagoApp Store) on my phone just in order to avoid using the “new & improved” app. Which is all to say: it would be a great app if the basic functioning for members was taken care of.

nice app. but with a huge bug

2024-12-16

the audio guide will keep replaying automatically, when one wake the phone from standby mode. Have to force quit ArtInstituteofChicagoApp every time to prevent this. The location service is also not very accurate, perhaps one can use wifi signal to improve the accuracy.

Great but some room for improvement

2024-12-16

ArtInstituteofChicagoApp is very polished. The ability to take a guided audio tour at your own pace without the need for a separate device is easy.

Unfortunately some of the tours are a little confusing when artwork is moved to new galleries, contrary to ArtInstituteofChicagoApp 's map showing the old location—necessitating an investigative walk around until you find the artwork.

Makes your visit twice as fun

2024-12-16

ArtInstituteofChicagoApp is very well designed and really made a difference for me when I went to visit! The maps work very well and the stories you can listen to are fantastic.

Great tours

2024-12-16

It's like a podcast scavenger hunt. It allows you to pick a specific type of tour and then chase after the art pieces. The audio clips are short 2-3 minutes and provide great info additional from the painting info.



Is Art Institute of Chicago App Safe? 🤗🙏


Yes. Art Institute of Chicago App is very safe to use. This is based on our NLP (Natural language processing) analysis of over 90 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for Art Institute of Chicago App Is 65.3/100.


Is Art Institute of Chicago App Legit? 💯


Yes. Art Institute of Chicago App is a totally legit app. This conclusion was arrived at by running over 90 Art Institute of Chicago App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Art Institute of Chicago App Is 79/100..


Is Art Institute of Chicago App not working? 🚨


Art Institute of Chicago App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Art Institute of Chicago App? Post a Review




Features

Whether it’s architecture or Impressionism, modern art or miniatures, the audio tours cover a range of subjects and are rich with behind-the-scenes anecdotes, unique and varied voices, and music that weaves a narrative thread.

Members can even access a digital version of their member card so they can enjoy all their on-site benefits.

Download the award-winning—and now newly updated—Art Institute of Chicago Official Mobile app.

The Art Institute has thousands of artworks on view—each with its own story to tell.

Our app is your personal guide to the collection, introducing you to a world of art, culture, and creativity along the way.

There’s bound to be a tour that suits your interests.

Plus, a location-aware map helps you orient yourself in the galleries and see which artworks are nearby.

Hop on or off a tour at any time—and listen wherever you are, not just at the museum.

A fresh and engaging experience of art awaits.

  Customer Service/Support
Developer:
Art Institute of Chicago