Paper by Dropbox Reviews

Paper by Dropbox Reviews

Published by on 2022-11-02

🏷️ About: You can work with everything from video and images, to code and sound—all in a single place. And it comes free with Dropbox.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
55.7%

👿🤬😠 Negative experience
31.0%

🙄💅🫥 Neutral
13.3%

~ from Justuseapp.com NLP analysis of 844 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Beautiful user interface

- Straightforward and easy to use

- Effective at capturing offline work and seamlessly integrating to the cloud

- Great for collaborative project sheets

- Fast and intuitive

- Good for light project management

- Decent substitute for Google Docs

- Has potential for customization and formatting

- Simple to add photos



Read 30 Customer Service Reviews 👿🤬😡😠💢😤

4.1 out of 5

No longer works in iPhone SE

2022-05-21

I have used this for years to share documents with my husband but for about the last month, it has stopped working properly. It no longer loads my old documents or renders new ones. It works on my husband’s iPhone 11, so I can only assume having a slightly older phone is the issue. All my other high use apps work fine so I’m hardly going to be forced to upgrade just for this but instead I’ll have to go find a replacement for it.

Frustratingly non-functional on iOS

2022-06-22

App won't open, can't move cursor around in text, changing to landscape view locks down document... the list goes on. So much potential, none of it finding realized. New complete stopper-level issues all the time, and I've had Paper since beta. It's incomplete but decent on a computer.

Update 9/20: I return periodically to this app (for over two years now), hoping that Dropbox will invest any effort into turning its elegant concept into a functioning phone app. No luck yet 🤷🏽

Timeline functionality is broken

2022-07-23

I am unable to use the timeline to create schedules. Scrolling the timeline will jump forward years. If I’m not doing something right, how about a video tutorial on how to use it.

I first tried this app during its initial days. It was terrible. I just downloaded Paper to see if it’s gotten any better and I was very impressed at first. I feel like this may be exactly what my team is looking for. Then...I tried to use the timeline. It would scroll forward a bunch of years , doesn’t let me edit the name of the task on the timeline, I can’t make new tasks. I had to watch a video on timeline just to see how it’s actually supposed to work because I didn’t think I was doing it right.

I see other people are having issues with it too. Please fix this.

I love your product!

2022-08-24

There is a SMALL GLTICH and I thought the best way to express my concerns was where you would look most (the 1 star reviews):

TLDR: When you leave Paper open; and put your phone “too sleep” (forgot the word); it causes the screen to “freeze” (for lack of better term); when you unlock your phone again...... you have to completely close out Paper and start from scratch to get back to where you were

So yea.... it was meant to be a TLDR. But that explained it well.

I will probably also try you in different forums. I love your app, I’ve used you for file storage since the beginning. Dropbox this app is helping me organize my life. So thank you.

That glitch is not a fatal one. But one to note. Good luck through the #COVID19 stock drop. I hope the community will recover and you guys will be fine.

-Penablack

Edit: Hey, I have an older phone. iPhone 8(?) but I am still on the latest OS. It might be because my phone’s hardware isn’t fast enough to handle the changes and causes Paper to shut down. That might be important information.

Horrible

2022-09-25

I like Paper idea, but one thing makes it completely unusable, and it makes me shocked for the positive reviews.

I am unable to navigate to other parts of the note easily. What the heck? If I want to change the title, I really have to fiddle around with it a lot.

Mind you, I am a hardcore notes user, recently turned to one note, so I understand exactly how to navigate a notes application. Tapping on the point you want to move the cursor does NOT work, which is absurd. You have to often hit the “edit” button first to do anything. This isn’t a freaking PDF. If I’m opening up a notes program, I’m gonna edit it. Don’t make me hit the edit application, and furthermore, why is it so buggy and difficult to simply move the cursor around to different parts of the page?

Amazing how a reputable company like Dropbox could miss such an embarrassing oversight. I like their service cloud service, but dropbox this app needs a lot of work.

App will not load

2022-10-26

As a paying customer, this downtime is unacceptable. I contacted Dropbox Support. They provided this statement, “ We're aware of this bug and [are] working to fix it. When we have a fix in place, we will contact you to let you know and release an update via Paper Store, so make sure to stay up to date with the latest Dropbox releases.” They promised to email me as soon as the update is available. I have automatic updates turned on but this way at least I won’t have to keep checking.

Organization is dizzying

2022-11-27

This would be an Evernote killer if you could choose how to sort your docs and if there were a static folder tree on the left. It’s so simple, I just want my docs to stay where I put them.

I don't get why every time I open a doc it has to jump to the top of the list. There are no sort options so I’m stuck with recent files moving around on me.

Therefore, I am not a Dropbox this app user. Too bad.

Has a lot of potential

2022-12-28

I would love Paper if there was a ‘View All’ button under the search option. It appears as if there should be or is, but the menu doesn’t move and only allows you to see ‘Recently Viewed’, ‘Created by me’, ‘Shared with me’, and ‘Archived’.

It appears that Paper needs an update to be able to see the entire menu, or have a ‘View All’ option that is available online.

If all files could be viewed, this would be a really nice and useful application.

A new sticker set?

2023-01-29

It’s a good app. Not much in the way of customization or formatting like aligning text in a table which seems like it could be added pretty simply. But has, always had, a lot of potential.

With iOS 13 coming out a few days ago, all the major apps are releasing decent sized updates for their apps. But Dropbox this app’s update? Just a new sticker set. That’s all. Being a productivity app, an update that is only a sticker set, seems like they pushed an update just to push one out. I don’t think any user of D. this app was concerned with whether we would have a new sticker set soon.

I like Dropbox this app, I just would like to see some more attention given to it. So much potential in it. Just constantly odd developer choices.

One Problem 👓

2023-03-02

My Microsoft Word app has gone crazy, so I tried Paper. I'm quite pleased with it. The way it connects to Dropbox and has everything you need for a basic document. Adding photos is particularly simple. But as a near-sighted person, I really, really need the option to increase font size over all. Ofc I could do that by using heading 2 or bold, but then I lose the ability to use those features as intended. Great app, hurts my eyes!!!

Useless because inconsistent...

2023-03-31

For a mobile note app to work, it needs to be able to both cache locally and allow collaboration or at least input from multiple sources. Paper doesn’t always sync correctly or takes for ever to open up even if there is likely a local copy. Today I can’t seem to edit any of my notes making it completely useless to the point where I am copying the info to another application to edit them. Dropbox is dropping the ball on this.

Fix selection on iOS for long documents

2023-05-02

Absolutely maddening when you have a moderately long document: to edit at the bottom of the doc you can’t just scroll down and tap, you have to slowly tap every few paragraphs or it’ll jump to the top, and once you’re there, it might jump all over the place.

Instant Crash Upon load: fixed, would like ToC & word count

2023-06-02

Decent app, but the latest update now causes it to instantly crash upon loading. Deleting and reinstall does not fix.

The issue is fixed now and app works as before, thanks. iPhone 5se on ios 13. However I would still like to see the implementation of a table of contents and word count on Paper, like Google Docs.

Wish there was the ability to pin notes :-(

2023-07-04

Decent substitute for Google Docs. I would love to be able to ditch Google Keep as well and completely switch over to this app but I miss the ability to pin notes. Would also love if there was the ability to collapse list items as needed.

Dark Mode is missing feature

2023-08-04

Please add dark mode to the iOS version Dropbox this app. This being the only place it’s missing makes it less desirable to write notes in this app while mobile.

Almost perfect for basic project management

2023-09-05

Just getting into light project management and Paper works out great for it. Slightly buggy on iOS (even right now as I’m typing this the words are whitin white invisible), for example, I can’t edit timeline items dates in . Otherwise it does everything is Hope it would do, keeping everything project related self-contained except for text messages

Undo has been broken for many years

2023-10-07

I want to give this star 5 apps, but it’s plagued with really frustrating little bugs that eat into your workflow. Basic functionality, like copying text and pasting it in a different doc don’t work. Scrolling and positioning the cursor is completely broken on iOS13

My to-go project management tool and wiki

2023-11-07

I’ve been using this app for 3-4 years now. I switched from Evernote, and I later considered Notion. What I like about this app is that it has a beautiful user interface and limited capabilities to procrastinate, messing with how the space looks. It's straightforward to use, which has helped me get everyone I work with to use it. My favorite feature is creating tasks across different workspaces, and I can still see assignments by due date or workspace. This feature has enabled me to give life to my strategy documents, as each tactic has a link to its workspace. In this approach, everything we do now puts at the forefront what we said we were going to do to avoid getting distracted with shiny objects. Finally, this app has also been a great tool to document all our processes to facilitate delegating tasks and onboarding new team members. Finally, finally, I love the keyword shortcuts!

Dropbox Paper is great!

2023-12-09

I’m a cinematographer and this app really allows me to build collaborative project sheets.

I can add camera lists, lighting lists, storyboards, outlines and mood boards very quickly. After I share the doc with my department heads and producers, they can comment and edit.

It’s fast, intuitive, it looks good....and it makes me look good.

Awsome writing app

2024-01-09

I absolutely love this as a writing app! The interface is incredibly easy to use and the way it appears on the screen is nice for blocking out other distractions. It’s also 100% effective at capturing offline work and seamlessly integrating to the cloud once you’re back online.

I rarely use for collaborative work. But this is indispensable to me at this point. I wish they’d develop features similar to scrivener for outlining as well!

Unable to sign in with Google

2024-12-17

When I try to sign in via my google account , I’m able to get to the page where it says “Click continue below to sign in”, but there is no such button / link ! So I get stuck in the web browser and can’t actually use Paper . Please fix this and I will re-review !

Used to be good...very buggy now

2024-12-17

I use this app all the time, but recently the bugs have become too much! Everything loads so slowly, the toolbar above the keyboard keeps disappearing, and text editing feels difficult. There’s a bunch of other little bugs that make it feel like a chore to use. I hope they fix these issues soon, I’d hate to have to find an alternative

Odd U/I, looks like web page. Doesn’t work with keyboard on iPad

2024-12-17

Trying to get the timeline working wasted a lot of time. Perhaps this works on other clients, but I had hoped to use this for managing a project with my iPad.

Editing information in a project template is odd and when trying to edit timeline information using the external keyboard, it is impossible. No response to keyboard input at all.

Waste of time at this point.

Needs ability to scan documents

2024-12-17

This is my go-to app for notes taking. Very simple and powerful though. Still does not have the ability to scan documents, it can only take pictures. Apple pencil support will be nice to have.

Reliable

2024-12-17

Bringing more creative skills to life

Beautiful and simple

2024-12-17

this app has replaced notes, sheets, and even work messaging for me. Paper is seamless, and allows for collaboration at the level of Google docs, paired with the simplicity and expressiveness of messaging apps. An app I use everyday.

Wonderful app for notetaking

2024-12-17

Exactly what I wanted for note taking. Great integration with latex and markdown.

I only discovered Paper recently and really enjoyed using it so far. I have not explored the collaboration features yet.

I love this app!

2024-12-17

Please create a Mac version. I would love to also use this offline as I travel a lot. This is slowly becoming my go-to for all my note taking and tasks. 🙌🏼

manager

2024-12-17

If you enjoy making lists then this app is unique with template making ability and organizing your tasks in one place.

It’s like paper, but way better.

2024-12-17

Clean and simple. Even our team members who hate apps love this app. A great way to share checklists and notes with our on-the-go teams.



Is Paper Safe? 🤗🙏


Yes. Paper by Dropbox is very safe to use. This is based on our NLP (Natural language processing) analysis of over 844 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.1/5 . Justuseapp Safety Score for Paper Is 64.2/100.


Is Paper Legit? 💯


Yes. Paper by Dropbox is a totally legit app. This conclusion was arrived at by running over 844 Paper by Dropbox User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Paper Is 79.5/100..


Is Paper by Dropbox not working? 🚨


Paper by Dropbox works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Paper by Dropbox? Post a Review




Features

No internet connection? You can still access, edit, and comment on your starred and recent docs—or create new docs—while offline, to keep the ideas flowing.

Create new docs or edit existing ones, and share them with your team right from the app, so you can capture inspiration wherever you are.

Post and reply to comments, so you can keep projects moving forward even if you’re not at your desk.

See everything that’s incoming from your team—like comments, shares, and @mentions—so you can catch up while on the go.

You can work with everything from video and images, to code and sound—all in a single place.

And it comes free with Dropbox.

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Dropbox

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