Vídeo Maker app not working? crashes or has problems?

Vídeo Maker Status

Last Updated on 2019-07-24 by PSDC Creative Inc.

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Common Vídeo Maker Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Vídeo Maker app on iOS and Android devices. Solve all Vídeo Maker app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Vídeo Maker iPhone Issues and Solutions

Vídeo Maker iOS app crashes, not working, errors
Vídeo Maker iOS app network issues
Vídeo Maker on iOS has black/white screen

Vídeo Maker Android App Issues and Solutions

Vídeo Maker has errors/crashing/not working
Vídeo Maker server network connectivity issues
Vídeo Maker has black screen

Vídeo Maker iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Vídeo Maker app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Vídeo Maker app crashes or not working on Iphone (iOS):

Close and restart the Vídeo Maker app on iPhone
Update Vídeo Maker app to the Latest Version for iOS
Uninstall and reinstall Vídeo Maker iPhone app
Update your iPhone to the latest iOS version

Fix Vídeo Maker on iPhone unable to connect to server/internet connection issues::

To resolve Vídeo Maker network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Vídeo Maker black/white screen (blank screen) on iPhone:

Follow the Vídeo Maker iOS app troubleshooting guide Here →

Vídeo Maker Android App Issues and Solutions

Fix Vídeo Maker not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Vídeo Maker app issues:

Force Stop the Vídeo Maker App
1. On android, goto "Settings" » click Vídeo Maker app. » click "Force Stop".

Update Vídeo Maker to the latest version on PlayStore

Clear Vídeo Maker App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Vídeo Maker app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Vídeo Maker.

Fix Vídeo Maker unable to contact server/ Vídeo Maker internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Vídeo Maker » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Vídeo Maker » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vídeo Maker on android.

Solve Vídeo Maker black/white screens issue on Android:

Follow the Vídeo Maker android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PSDC Creative Inc., developers of Vídeo Maker.

About this app

Vídeo Maker makes your moments as precious as the feelings of analog film with old memories, tell your story, use the disposable camera-style video recorder to record every moment! Vídeo Maker modeled like a disposable camera style video recorder, without a painful editing process, easily capture the beautiful moments in your life. Record videos with live effects, make your selfie live more shiny, what you see in the viewfinder is what you get, there are different film effects and filters for you to use, Impress your friends, value what you capture. Vídeo Maker is provided as Vídeo Maker Studio® own product. Thanks for using! We're working on new features and constantly working to improve your experience!