Contact Heritage Units Support
Company Name: Brian Minnich
About: Track and report Heritage units (locomotives) and other special interest units
for Norfolk Southern, Union Pacific, CSX, BNSF and other
railroads.
Features:
• View reported locomotives within a 200 mile radius of
your devices location.
Heritage Units Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Brian Minnich
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Heritage Units Website
Privacy Policy: https://heritageunits.com/user/privacy
Developer: Heritage Units
Privacy & Terms:
Can I trust Heritage Units app?
Protect your data and wallet. We investigate the developer's website (Heritageunits.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
A lot of things can be changed
by Skeetskeet422
The app often crashes for no reason the owner can care less to fix it or listen to members to remove scrapped units or add special units, has asked certain people to stop posting photos to help others out to know if certain locomotives are still around. When uploading photos there is an option to include multiple special units in your photo and the owner seems bothered to add “highlights” to include the multiple units in the photo. It seems like a waste of money to pay for the subscription to upload as many photos as you want & to be told to stop uploading photos.
The owner has no intention of reading emails or replying to them if it is about a locomotive that has been scrapped or is a special unit but isn’t on the site with proof of it being scrapped or still around. This app could be a lot better if the owner listened to members who are giving information with proof, having photos include multiple units and to fix the random crashes the app has.
App Doesn't Recognize App Store Purchase
by Breezy Brisbane
I purchased a premium subscription from the iOS App Store and it was processed promptly by Apple. Unfortunately, it's one full day later and the app doesn't recognize my purchase and I'm still bombarded by ads. I've deleted and reloaded the app several times but still no recognition of my purchase.
To make matters worse, I looked for a link like a "Contact Us" to report the problem and it looks like one doesn't exist. Really? So now I'm forced to use the App Store review process to get someone's attention...
Needs Work
by ChicagoJoe69
Maybe it works better on a newer iOS but the report submission part needs work. It’s difficult to submit for an Amtrak engine on an Amtrak train but running on another railroad’s line. Keep running into dead ends where I try to make a selection but the only option available is cancel. I select railroad and division go to select train, change to Amtrak and the train is not listed. I may be doing something wrong but if so then the right way to proceed is not obvious.
Have a Problem with Heritage Units? Report Issue
Why should I report an Issue with Heritage Units?
- Pulling issues faced by users like you is a good way to draw attention of Heritage Units to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Heritage Units customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Heritage Units.
