Rise Living Reviews

Rise Living Reviews

Published by on 2022-09-22

Rise Buildings is a property operations and experience platform that manages
everything that takes place within your building. With the Rise Living app,
tenants and property staff can interact with their building all from the palm of
their hand. Download the app to: • Register visitors...

User Experience Ratings

Negative experience

Positive experience


Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Reviews (20)


Doesn’t have a buzz in feature

RiseLiving is useless. Our building replaced a perfectly good system with RiseLiving and now I can’t even buzz people in. Who cares about QR codes! That only works for frequent visitors. It means nothing for delivery drivers or groceries. During COVID, it’s more important than ever to have contactless delivery and RiseLiving took that away. Hope your building doesn’t get it. BRING BACK BUTTERFLY, at least it worked! And developer before you respond that you’ve got that feature and you’re “working on it” you also told our building that weeks ago and it still hasn’t happened. Actions speak louder than words.


Secure, Thorough and Reassuring

The building I live in just switched to this format and it is much stricter than the last entry system we had. The visitor, upon requesting access, has to have their photo taken and give an email. While it is extra steps for everyone, it does provide a record of non residents. Delivery persons are also required to use this which is great.


Creating work orders is easy

I find that creating work orders is really easy. I am annoyed that after I pick up packages the reminder numbers don’t immediately disappear.


Mike (Staff) was so quick and the problem got solved within an hour!

I requested a work order through this Rise Living app today. Mike(staff) came up within an hour and the problem in my bathroom got fixed right away. I didn’t expect to be done this quick when I had requested. I want to thank Mike much!!


Horrible Garbage

RiseLiving is the worst performing piece of trash I’m forced to interact with on a regular basis. Interacting with RiseLiving is painfully slow in every scenario. Simply responding to a notification that a guest has arrived can take as long as 30 seconds! I ask my guests to call me when they get close so I can meet them in the lobby rather than cause them to be frustrated by having to interact with RiseLiving. Plus, trying to add someone as a preauthorized visitor doesn’t even work, it is impossible to set the times to anything other than 8am-6pm.


Worst app on my phone- UPDATED

The developers worked with me to resolve my issue and RiseLiving is working correctly now. Changed rating to 5 stars since RiseLiving works as advertised now.


Pretty useless

Features include freight elevator reservations. This only shows the reservations you made. It would be useful if it also shows the dates/time reserved by other people (don’t have to show the names of the people who made the reservation) so u know when the elevator is not available (and will then know to avoid going that way ).


No Way to Open the Door

There is no button to open the front door within RiseLiving and you have to add visitors every time! It’s super annoying for guests and a waste of my time to do that every time. There is also no door pin available to add. Butterfly is way better unfortunately, I don’t need yoga classes, I need to open my front door...


Cannot register

Hi, I’ve rated this 3 stars because when I try to register, it gives me an error message saying that I’ve already registered, even though I haven’t. Very frustrating bug. My girlfriend registered and has no issues with RiseLiving .


Not working since the last update

I cannot login on my iPhone SE


Package updates

We have the rise app in my building. I love the concept but recently updates are making the enjoyment of RiseLiving less enjoyable I stopped getting notifications when people posted in the forum only get them if someone replies Packages no long have pictures or locker number to access These are the most important features. I’ve been dealing with the notification issue but now not having the locker info is frustrating. Pretty much useless for me now


Crappy as can be

The UI experience is horrible. Clicking edit on a visitor’s profile doesn’t even bring the cursor to that field. You can’t even log out of RiseLiving and the system can’t properly put the right apartment number on your profile either. This is more a hassle than a convenience.


Cannot register

Every time I try to input the apartment number, RiseLiving crashes and it won’t let me register! ————— Review update: I contacted customer support and their response was almost instant. After sharing a few details on the issue they were able to help with the set up and it is now up and running. Thank you!


Rise up and down...load the app!

Hi rise living is all about convenience. And RiseLiving makes life even easier! From getting groceries delivered, to giving guests entry, this online concierge does it all for you. It’s also a great way to meet fellow residents, welcome new neighbors, buy and sells goods, get notified of packages and much, much more. It gets the thumbs up from me!


Property Manager

RiseLiving works great and seems to get better with every update! What minor bugs there were in the beginning have since been worked out and the developers are very open to suggestions.



Interface for contact numbers is difficult to read.


Too many problems

I had to email 3 times for an IT person to get back to me ..,,.,,meanwhile 2 days later, with more problems occurring....a person gets back to me and says that “they were traveling.” .....,,WHAT????! This is a 615 unit building......


Can’t login

RiseLiving stopped working all of a sudden. Not the first time but at least it usually works itself out.


Latest update broke the app

After the latest update, RiseLiving won’t even open. It crashes immediately.


App crashes

RiseLiving crashes every time I open after the last two updates.

Is Rise Living Safe?

Yes. Rise Living is very safe to use. This is based on our NLP (Natural language processing) analysis of over 306 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for Rise Living Is 41.1/100.

Is Rise Living Legit?

Yes. Rise Living is a totally legit app. This conclusion was arrived at by running over 306 Rise Living User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Rise Living Is 41.1/100.

Is Rise Living not working?

Rise Living works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Rise Living? Report Issue

Leave a comment:

Why should I report an Issue with Rise Living?

  1. Pulling issues faced by users like you is a good way to draw attention of Rise Living to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Rise Living customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rise Living.

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