Contact Activate Home Support
Published by Rise Software, LLC on 2023-12-14 About: Rise Buildings is a property operations and experience platform that manages
everything that takes place within your building. With the Rise Living app,
tenants and property staff can interact with their building all from the palm of
their hand.
How to Contact Activate Home Customer Service/Support
Listed below are our top recommendations on how to get in contact with Activate Home. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Activate Home. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Rise Software, LLC
Verified email
Contact e-Mail: [email protected]
16.67% Contact Match
Developer: Rise Buildings, Inc.
E-Mail: [email protected]
Website: Visit Activate Home Website
Reported Issues: 3 Comments
By Ctucket
Doesn’t have a buzz in feature
This app is useless. Our building replaced a perfectly good system with this app and now I can’t even buzz people in. Who cares about QR codes! That only works for frequent visitors. It means nothing for delivery drivers or groceries. During COVID, it’s more important than ever to have contactless delivery and this app took that away. Hope your building doesn’t get it. BRING BACK BUTTERFLY, at least it worked! And developer before you respond that you’ve got that feature and you’re “working on it” you also told our building that weeks ago and it still hasn’t happened. Actions speak louder than words.
By Rjackson90
Horrible Garbage
This app is the worst performing piece of trash I’m forced to interact with on a regular basis. Interacting with the app is painfully slow in every scenario. Simply responding to a notification that a guest has arrived can take as long as 30 seconds! I ask my guests to call me when they get close so I can meet them in the lobby rather than cause them to be frustrated by having to interact with this app. Plus, trying to add someone as a preauthorized visitor doesn’t even work, it is impossible to set the times to anything other than 8am-6pm.
By Mardeedee
Pretty useless
Features include freight elevator reservations. This only shows the reservations you made. It would be useful if it also shows the dates/time reserved by other people (don’t have to show the names of the people who made the reservation) so u know when the elevator is not available (and will then know to avoid going that way ).
Have a Problem with Activate Home? Report Issue
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Why should I report an Issue with Activate Home?
- Pulling issues faced by users like you is a good way to draw attention of Activate Home to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Activate Home customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Activate Home.
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