SmartLife- Smart Living app not working? crashes or has problems?

SmartLife- Smart Living Status


I have a problem with SmartLife- Smart Living

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138 Problems reported in the last 24 hours

Most reported problems

Login
26.8%

Not working
23.8%

Connection
21.3%

Something else
15.9%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
H
Ha:

Doesn't send log in passcode

R
Rietjie Lacock:

Error cannot read property 'scale' of undefinied

C
Cecil Sharpe:

watch will not pair

R
Roger Culverhouse:

No longer possible to access group timer setting, just brings up a popup ‘errorTitle’

R
Randall Myers:

A connected.device that was shown on the Dashboard disappeared but still shows on the Device Managemn

J
Jimmy C:

Linked account to Google Home, it stopped syncing new devices

📋 26 Reported Issues:

B
Bart 2025-08-27

Please tell me house to see and edit a saved scene. Thank You

R
Roberto Lopez 2024-08-26

I need some help, please. The smart Life app has not been working since our service ITT changed our modem router can I get some guidance to reinstall my outside lights please thank you. y. a procedures list should help me also.

G
GeorginaVoros 2024-07-28

Need help to set timer schedule for SmartlifeAC

H
Harriett Kelly 2024-01-08

My alarm went off, but there was no leak at any of the sensors. I unplugged the base to get the alarm to stop ringing. Then I turned on the base, but I'm getting little intermittent beeps from it. How do I stop them? Also, I can't verify I am reconnected to wifi.

A
Avo 2023-11-24

See rakendus on välja töötatud et inimeste järele nuhkida. Töötab nii nagu keegi teine lülitaks seadmeid sisse-välja. Ebaturvaline. Ma ei soovita kellelegi osta neid tooteid. Se on üks suur pettus.

H
Heidi 2023-09-06

The timer keeps dumping all my timings on automatic cat feeder. Can trigger a feed if I manually tap the feed button so not an issue with connectivity but the actually timings I keep setting the app are disappearing before the feed and failing to kick in. Then when I look into app it says No timings recorded.

J
Jon Segura 2023-07-02

Why the APP does not allow to set a sencond condition (on top of the first one) to trigger an action in the scenes? Something happened with the APP bcs it worked fine before...

P
Pierre Daniel 2023-06-16

I can't access timer and consumption graphics. Application CLOSE???

R
Richard Samson 2023-05-29

The app was working ok till recently and now it takes forever to load any sort of history (temperature graph etc). and i am also getting a message that the service is running in the background. Dont know what the devs have done but the have really messed it up.

N
Nicola 2023-02-27

Smart life outside lights keep turning on in the middle of the day, despite not being on a schedule. The lights also appear as offline in the app continuously. I've tried deleting the app and reinstalling on the device several times to no avail. I have set up a schedule, but this doesn't work either.

A
Andy Old 2023-02-23

Hi, I have problems with the program on my electric radiators. We have two rads with two elements. Each element is controlled separately. I have set one panel but unable to set program on the other. Have you any advice?

A
Andy Old 2023-02-23

Hi, I have problems with the program on my electric radiators. We have two rads with two elements. Each element is controlled separately. I have set one panel but unable to set program on the other. Have you any advice?

J
James 2023-01-29

Won’t allow a schedule to be made on several devices. A few others won’t allow schedule changes. A few other devices allow scheduling changes flawlessly.

W
Woodsensor 2023-01-09

Smart Life app schedule not working, can not edit or add new schedule. The app says "fail to loading, please try again later"

B
Bob 2022-12-16

Smart life crashing on talk talk sagecom WiFi modem, stops working with countdown, but still working with o2 4G on the same phone, tried restarting the modem and it works for a day or two then crashes again, with 4G it works all the time. can you help. Regards

M
Mike McLeod 2022-12-15

Smart Life app schedule not working

A
Alberto 2022-12-09

Smart Life app keeps crashing when attempting to edit an existing group.

P
Perry 2022-12-07

The Smart Life AP will no longer allow me to edit an established group of devices. When I attempt to view the devices within the group, the Smart Life AP crashes to "desktop" on the Android. PLEASE FIX!

D
Dr Anton Marianayagam 2022-08-25

Smart life app keeps on crashing do last five days. What is the solution please? Are you releasing any bug fixes? Urgent please.

K
Kyri 2022-08-21

The app has disconnected and will not allow login. Even after uninstalling and re installing it will not login. It also does not allow you to send a forgot password email. Please help.

W
Willie Li 2022-08-04

Smart Life app keeps crashing. Uninstall and re-install does not help. It crashed before I could log in. It was OK a couple days ago. Please help. Thanks.

M
Melissa Bays 2022-07-31

When I open the app it essentially blinks at me. I can’t select anything because when I do and it “blinks” it goes back to the main page.

T
Terry Bottle 2022-07-23

App will not load at all, can un install and reinstall and login but then it won't load.

T
Thomas Eriksson 2022-07-22

Installera övervakningskameran Falcon var en ren mardröm, appen är totalt värdelös, en uppdatering från slutade videostreaming funktionen helt att fungera, trots att wi-fi kontakten ligger på 91% så slutar appen att fungera och ständigt att den måste stängas och åter öppnas.Ställa in kameran via appen är helt omöjligt, nollställa kameran och avinstallera appen och börja om från början.När allt är klart så fungerar det inte i allafall och problemet ligger främst i appen, inte kontakten mellan kameran och nätverket. Kan ni inte sköta så appen fungerar, så lägg ner verksamheten och fundera ut något annat att göra.Sälja produkter till kunder med tron att ni har en app som är klockren är ett rent bedrägeri.

D
Doug 2022-07-14

Smart life not connecting to devices. Will not restart.

A
Alberto Garcias 2022-05-05

When I enter the application, select the temperature winches, the environment screen opens and it shows a failure to load, try it later. This is causing the automations where you use the weather not to work. I have reviewed the permissions until I even uninstalled the application and I still have the problem.

Showing 1-26 of 26 reported issues:


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Developer: Volcano Technology Limited




‼️ Outages Happening Right Now

  • Jun 07, 2026, 07:31 AM

    a AndroidOS user from Munich, Germany reported problems with SmartLife- Smart Living : Connection

  • Jun 03, 2026, 05:16 PM

    a Windows user from Paris, France reported problems with SmartLife- Smart Living : Account

  • Jun 01, 2026, 07:25 PM

    a AndroidOS user from Bad Frankenhausen, Germany reported problems with SmartLife- Smart Living : Not working

  • May 16, 2026, 02:45 PM

    a Linux user from Allogny, France reported problems with SmartLife- Smart Living : Login

  • May 15, 2026, 09:55 AM

    a Mac user from Allogny, France reported problems with SmartLife- Smart Living : Login

  • May 13, 2026, 12:11 PM

    a AndroidOS user from Téteghem, France reported problems with SmartLife- Smart Living : Screen

  • May 12, 2026, 06:18 AM

    a Linux user from Lübeck, Germany reported problems with SmartLife- Smart Living : Connection

  • May 11, 2026, 07:43 AM

    a Linux user from Soest, Germany reported problems with SmartLife- Smart Living : Not working

  • May 09, 2026, 09:06 AM

    a Windows user from Soest, Germany reported problems with SmartLife- Smart Living : Not working

  • May 06, 2026, 03:36 PM

    a Windows user from Allogny, France reported problems with SmartLife- Smart Living : Login

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