WorkMarket by ADP Reviews

WorkMarket Reviews

Published by on 2026-04-16

🏷️ About: For independent contractors, the WorkMarket iOS app makes it easy for you to manage work assignments on the go and communicate with your clients in real-time. Plus, easily submit invoices and request payment from your clients, so you can get paid on time, every time.


       


Is WorkMarket Safe to Use?

We Investigate the app owner's website (Workmarket.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.9%

😎 Positive experience
33.1%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 13,676 combined software reviews.

Is WorkMarket Safe?
WorkMarket by ADP appears generally safe, but use with caution.
33.1/100

  Safety Analysis »»

Is WorkMarket Legit?
WorkMarket by ADP appears legitimate, though exercise caution.
33.1/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
There’s No Way You Can’t Do Better

Maybe they’re just not interested in maintaining my area but my entire experience with WorkMarket/company was less professional than playing office with my toddler. There were major issues from start (background check for which I paid was not reflected in the account) to finish (“you guys should consider hiring me to train your customer service team”) and the so-called support network was less interested in me than I would have expected; they didn’t do a single thing without prompt and actually actively used ghosting as a stratagem. I aspired to feeling like a number; I felt like a clueless idiot arguing with a bot. Most of the work involved a heavy investment from me with only an average return. If you value your contribution in the slightest bit this pathway leads to frustration and disappointment.

If you’re on the other side of things I would advise proceeding with even more caution: they straight DGAF about the candidate pool which leads me to believe that they’re just underbidding everyone across the board (though I honestly wouldn’t be surprised if they couldn’t even do that right). You get what you pay for. Don’t expect anything more than a body - if you get a modicum of dedication it a bonus and a reflection of the individual.

WorkMarket does nothing better than anyone; if it were to disappear tomorrow only a handful of people would notice.

App is purposely misleading techs

If you go under a companies file, all their active jobs will appear with the Fast Funds logo as if they are all fast funds approved. But if you make a note of a specific job under a company and go find that same job in the main search where it shows all jobs available u will begin to find that a lot of jobs are not fast funds approved and most businesses use WorkMarket just to get the benefits of taking weeks even months to pay techs.

These companies have jobs that pay 60 bucks or 97 bucks but they want 21 days or 30 to 60 days to pay it.

They also have a horrible rating system that’s very inaccurate. You could be communicating directly with a buyer and they tell you what time to be onsite, or you could just forget to check in on WorkMarket as soon as you get onsite. If you do not alert WorkMarket at the listed times, no matter if buyer has late penalties or not WorkMarket will record you as late and it will lower your overall rating for other buyers. They think their software is accurate enough to place ratings on field techs arrival time. Half the time WorkMarket doesn’t want to load correctly when signals are bad or your deep in a large brick building or in a basement of a building.

Poor backing of workers

Wm is geared toward the buyer not the tech. I started using wm and fn at roughly the same time I have well over 500 jobs with field nation at the same time about 50 jobs with work market. Field nation charges you 10 percent but it’s worth it because they make the buyer pay you! Wm does not they tell you to arbitrate but that only works if the buyer wants to. I had a work order where I was onsite the client took my phone and iPad for 1.5 hours talking on the phone to the buyer. Long story they refused to pay. I probably had 50 calls at least over several months trying to get it paid. 3 years ago. Not paid.

App problem

Most of the time when trying to open a work order, it will not open in WorkMarket . It tells me that it was unable to load the work order. The other problem is that when I attempt to open a work order by tapping the work order, it doesn’t respond. I have to constantly close WorkMarket and reload it. Have already upgraded to the latest version. No change in performance. It’s very problematic app. I’m using a iPhone 6. Maybe a programmer can look at this more closely and resolve the issues with non response and loading work orders from the text notifications!

Terrible experience!

It has been 26 days in total and didn’t get paid!!! The process of the job is way harder than the work it self! Tons of phone calls to make before/after and during the task! They call you tons of times after the job is done by 2 days asking what are the names of the guys you spoke with on phone!!! And if you can’t remember you won’t get paid!
They told me to wait 7-14 days and now it has been 26 days in total since the first task visit!!
The money I’m suppose to make will cover the car gas for driving 2 hours for this task!
Don’t waste your time on WorkMarket not worth it all!!!

Necessary Evil

For small business owners like myself this app is critical...I’ve earned the majority of my income through this app and through the connections I’ve made on here. That being said WorkMarket really needs a revamp. Literally (not exaggerating) I can’t log in with WorkMarket because it doesn’t recognize the format of my 2nd factor authentication??? I copied and pasted my code...and if I try to log in a browser it’s no problem. I’ve had issues with loading pics or documents. I’ve had issues with jobs not updating after the ticket owner has made updates. I’ve had issues with it not letting me check in to a ticket I’ve had issues with it not letting me check out of a ticket...that was a fun one trying to explain that to the company I was working for. WorkMarket has A LOT of issues and the reason I’m writing a negative review is because this is a tool I NEED...and I’m sure I’m not alone...this app is a good platform we can do better integrating WorkMarket ...please!

Does not function

Multiple issues in WorkMarket for over a year now with no fix in place since the inception of the errors. Do not use!!!

If you do, be forewarned that initially it will work and appear normal.

Over time WorkMarket will (as on the case of the previous review) glitch out and provide erroneous content.

I use this on an apple device. It may be an apple specific issue, but technical support would not verify this. My first call for this issue was about 23 months ago or longer. There as no repair, and tech support stated that I would be better to use the web based app.

I lost several thousand dollars during the first glitch... I would apply for work only to find that it was already taken by another worker.

The assignments that showed up were for the most part bogus as they were months old or not specific to my search criteria even though that had been entered multiple times.

The only thing that I would attempt to use WorkMarket for was for assignments that I had applied to as I could see if those were still out there or taken by another worker. That feature is not available in the web app.

Current version is completely broken.

I love WorkMarket and use it daily for work however the latest update has completely broken WorkMarket for iPhone 11 Pro Max. WorkMarket consistent asks for photo, what’s my job, where I am, what’s my skill set... consistently even during the worst time. I’ll be uploading deliverables and that splash page comes up asking again the information above. I tried deleting WorkMarket and it comes back. Same issues. Every time I open WorkMarket it asks for this information. I hate to give such a salty review but this is a problem. I’m pretty sure I’m not the only one with this issue. It doesn’t happen on iPhone 8 or other business iPhones just the 11 pro max and my company has 4 of them all with the same issue on different Apple IDs.

Fix this glitchy app

Please fix WorkMarket. When you go to load pictures for a ti let WorkMarket don’t load then and you have to do it again or you have to wait in order to load them. When you need to get a signature from a customer they sign and than it gets erase and have to do it all over again. When you want to hit the x on the top left corner to go back that doesn't work too. You have to hit it several times in order to close the ticket that you are working with. WorkMarket is very glitchy and I don't see why you can't fix it

Still can’t sort

Just downloaded v2.2 and found that WorkMarket still can’t do something as basic a sorting a list. The “invited” list still has items whose service date is in the past. It appears to be a problem with cached items, while new items seem to be sorted at the bottom of the list.

Items in lists, such as the “pending approval” list often appear twice, until you click on them and return to the list, whereupon the duplicate disappears. Quit and restart WorkMarket and the duplicates reappear.

1st Year Impressions

Overall great experience, I wish I’d designed this platform myself. WorkMarket however requires some tweaking...:
“Ghost” Assignments persist in the Applied tab, although the Assignment was completed by another tech. To resolve this a user must uninstall WorkMarket from their mobile device, then re-install.

Also, Users/Techs cannot see/access Cancelled Assignments this can be problematic where an assignment is inadvertently cancelled for other than genuine reasons.

Finally, some Clients will edit or cancel then repost an assignment after a User has made a counteroffer. This when called to confirm acceptance the altered rate doesn’t conform to the counteroffer which is now unavailable due to the acts of the Client.

Summarily, a great platform but as with anything improvement is possible.

Signed Field Tech on Assignment

On demand work you control

Companies use WM to bid out work they need done to qualified available labor. Some test your abilities and if you have them, that’s no problem. But you won’t be able to bluff, not should you.

For the worker or service provider, it lets you bid based on you abilities and willingness to work for certain, available levels of pay and “meet in the middle” of the ask/sell process of settling on what you want to receive vs what “they” are willing to pay.

If you want to much, you may need to settle or not work. If “they” don’t want to pay what you want, their work might languish until they raise their rates, if economically feasible.

WM has so far been a great platform for that “give and take”, at least for me.

I’m “retired” but want to work and am able to, to get spending money.

Beats Instacart and the like, even in $7.25/hr Alabama.

Carpe diam.

WorkMarket app on iPhone

Works pretty well. Been using for over two years and gets better with every update. If I had one complaint it’s that there is no real forum for workers to rate or more importantly warm other s about bad and problematic employers. Those that are slow to approve, slow to respond, slow to pay, etc. Wouldn’t be good for WM business so probably won’t happen. I’ve been on the platform quite a while and I’m still here. Good stuff!

App is frozen

It says get notified of job invites, messages and new payments right away and has a big circle with a speaker in the middle and an option at the bottom to skip but I can’t do anything because it won’t go past this screen. Can somebody advise on what I’m doing wrong. Also when filling out my address for tax info, it will not let me add my condo unit #. Yes I live at the street address it says in the drop down menu but so do 50 other residents so how do I enter my unit # if it won’t let me. I didn’t expect to be hung up while entering my info but here I am, asking somebody to help me get past registration

Wish they tended it better

Lots of stale work orders. Hard to find any real work. I had hoped that when ADP, one of the largest data processing companies in the world, took it over, it would get better. Sadly, it's slowly spiraling around the drain. Have had to work at 2 unpaid work orders since 2018. Apparently, they are unable to purge them. Stopped automatically posting to my calendar around 10 years ago.

Communication Technician

Work Market has changed my life and allows me to provide for family and grow my business further then I could ever do on my own. The start is slow but as your completed jobs number increases, business starts flowing. They give you the opportunity to reach your full potential. But you only get out what your willing to put in.

Cannot manage on app.

1. Cannot adjust check in/out time on app. Must go to browser.
2. Picture uploads is finicky and not a upload and walk away product.
A. Can only select a max of 10 photos at a time, and must cycle through again to upload more than 10.
B. If all the thumbnails do not show up before hitting “Done”, your pictures are lost and you have to re upload.
3. When checking in and I select Make Call, I have to confirm 3 times before it dials.

Too many bugs!

WorkMarket has far too many issues for serving such basic functionality. Work orders which are no longer available constantly show as available. Only way to get them to stop showing is to delete app and install again. App freezes when loading work order from notification screen. You apply for a work order and it duplicates in the available and sometimes doesn’t show in applied. Very frustrating!

WM has changed my life Seriously.

I am now working full time doing what I love Technology at my own terms

If you take WorkMarket serious it can easily replace a job, just note you will have to build up your profile for it!
Background check and drug testing is an optional perk you can add to your profile to help qualify you for the better jobs when starting out. It’s not required though.
Try WorkMarket out if your in need a side gig and you have a good familiarity with technology.

Accountability towards buyers as well as accountability towards providers

I have experience work markets as a mediator between buyer, and provider their professionalism who is unprecedented during the resolution of bringing provider ,and client together to resolve work related issues has been time-consuming but maintaining patients during the process I believe was well worth it in the end.
I would like to thank everyone for their patience the time ,and mindfulness during this process.
Best regards Michael



Is WorkMarket Safe? 🙏

WorkMarket by ADP appears generally safe, but use with caution. JustUseApp Safety Score for WorkMarket is 33.1/100.
This assessment is based on our NLP analysis of 13,676 user reviews. Combined with the app store average rating of 4.7/5.


Is WorkMarket Legit? 💯

WorkMarket by ADP appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for WorkMarket is 33.1/100 .
This conclusion is based on analysis of 13,676 user reviews.




How was your experience with WorkMarket by ADP? Post a Review




Features

For independent contractors, the WorkMarket iOS app makes it easy for you to manage work assignments on the go and communicate with your clients in real-time.

When you've completed the work, just submit for approval and payment (and even request reimbursements), right from the WorkMarket app.

Plus, easily submit invoices and request payment from your clients, so you can get paid on time, every time.

• Receive Work – Receive notifications of work assignments and review the details; then apply, decline or counteroffer.

• Self-Onboard – Set up your contractor profile, add your payment and tax information, and view and execute on client requirements like background checks and drug tests.