Contact Carbon Thermometer Support
Company Name: Lavatools
About: Carbon is the ultimate cooking companion for everybody from the budding chef to
the kitchen novice. Follow the cooking process with just a glance and say
goodbye to under or overcooked food forever.
Carbon Thermometer Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: customerservice@lavatools.co
Website: 🌍 Visit Carbon Website
Privacy Policy: https://lavatools.co/pages/privacy-statement
Developer: Lavatools
Privacy & Terms:
3 Most reported problems 😔💔
Lavatools Love...
by Bacoodus
I love my Lavatools instant read thermometers. Always accurate and incredibly fast!
However, as much as I would love to love the Carbon Pro, it's not quite there yet.
Perhaps I may have a defective one as it has a heck of a time to sync up and looses connection often.
I'll update the review next week after further attempts!
Ok...
So here I am a year later and still having problems.
Thanksgiving and decided to give it another try.
No such luck and same problems.
I love lavatools but this one is a bust.
Complete waste of money and time!
I want to love this product but I can’t due to reliability and consistency issues.
Lavatools....please help!
App does not work on my 6th Gen iPad!
by Coustain
No matter what I do, update the iOS software, reinstall the app or repeatedly open it, it never makes it past the loading screen before it crashes. And to exacerbate things, the App Store link for “app support” doesn’t even take me anywhere useful, just to the Lavatools website!
Doesn’t crash, but sure doesn’t load
by CircaTech
I’m on iOS 12 on iPhone XS Max and it was working on iOS 12 a few weeks back. I’m not sure if they sent out an update since, but now it does not load and allow to use thermometer at all.
Have a Problem with Carbon Thermometer? Report Issue
Why should I report an Issue with Carbon Thermometer?
- Pulling issues faced by users like you is a good way to draw attention of Carbon Thermometer to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Carbon Thermometer customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Carbon Thermometer.
