Contact KakaoMetro

Contact KakaoMetro Support


Company Name:

About: Kakao is a mobile lifestyle platform offering services ranging from messaging, news, advertising,
gaming, e-commerce, and music.

Headquarters: Jeju, Cheju-do, South Korea.


 
  2026-05-12

KakaoMetro Customer Service 💢

Hard-to-find customer service info can be a red flag. Is KakaoMetro Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit KakaoMetro Website

Privacy Policy: http://www.kakao.com/ko/privacy

Developer: Kakao Mobility Corp.


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Privacy & Terms:

http://www.kakao.com/requests?service=69



Can I trust KakaoMetro app?

Protect your data and wallet. We investigate the developer's website (), verify they're legit, and uncover hidden scams or complaints.




4 Most reported problems 😔💔

2.5 out of 5
Steven Cantelli
2025-09-22

My Kakao was not working so I re downloaded it still not working. No one at Kakao answers the emails for customer service. No one answers the phone calls to customer service. Is the translator working ? I speak English. My Girlfriend speaks Korean but Her Kakao is not working either. Any chance for Kakao to give Me a call at 617-549-5477, US, Thanks Steve C.

Updates needed

2022-05-10

by Mr Fry Byrd

Crashes even after this update. Was a better app years ago

Never correct

2022-05-17

by Remoring

It’s always incorrect with the time schedule. Not reliable at all.

Enjoy being late? Download this app!

2022-05-24

by True-gamer-1337

This app always has inaccurate times




Have a Problem with KakaoMetro? Report Issue




Why should I report an Issue with KakaoMetro?

  1. Pulling issues faced by users like you is a good way to draw attention of KakaoMetro to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a KakaoMetro customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KakaoMetro.


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