Contact Make Japanese Friends Langmate Support

by Aki_Tk

So the app works like the tinder app that makes you swipe through hundreds of people, except it’s for language exchanging and with the added bonus that you can’t specify which country you want to see people from. (For example, I wanted to learn Ukrainian, but the system picks English speakers from English speaking countries all because I set English as a secondary language.) You can’t find the right people except by swiping cards or looking for locals, so basically all my starting points got wasted on swiping (which costs 20 pts if denied) because I kept on approving people instead of denying (as it felt wrong to outright deny them), and now I have 0 points with no knowledge of if the app is worth paying $12 for as messaging requires payment.
It’s funny also that when out of points, you can’t even see your own friends list (the “match” list). In this way, HOW on earth AM I SUPPOSED TO KNOW IF I WANT TO TALK TO THAT PERSON OR NOT?

For all I know, you can find free alternatives on the web… I mean I can try hellotalk, but since I’m Japanese, I thought it’d be easier to find friends with this one.

by Z4AM

My third review now. I’ve been using my language exchange website since 2002 and the membership for a year is what Langmate charges for one month. It’s so much worse that Langmate has an idiotic coin system ON TOP of your subscription price. However, the worst part is that anyone can send you a friend request. The other site I use lets me set the age, gender, spoken language, and learned language of people contacting me so I get people I want to talk to. Here, I get a ridiculous number of 20-something scammers who don’t speak the language I’m learning. I report an average of 2 scammers per day. And guess what, they create new profiles and do it again the next day. I’ve had one scammer contact me 5 times with different profile pictures of the same person. The filters are broken since people will show up in cards, but not in a filter that should have included them. Langmate is an absolutely horribly designed, grossly overpriced app. On the plus side, there are a lot of native Japanese speakers.

by Katsuó

As someone who used the app for roughly a year I can say without a doubt every single match or person I had contact was a scammer. If your asked to talk with someone via another app or if they refuse to communicate within the app itself spare yourself the time and effort. Also I went back to the free service and was not allowed to even send messages to anyone anymore despite the fact that I had a surplus of over 3000 coins, on top of that I logged out to reinstall the app but now I am unable to even log back into my account. Instead it prompts me to make a new account, so all in all terrible service zero support and absolutely horrendous business model as someone who was hopping to meet and practice more Japanese with real people after my trip in 2019 I can say I am extremely disappointed in the time and money I wasted using this app.