Yuka app not working? crashes or has problems?

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I have a problem with Yuka

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33 User reports:
App has problems
 User reports 33

⚠️ Most reported problems ⚠️
Not working
27.9%

Something else
23.3%

Crashes
16.3%

Login
14.0%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 10 Reported Issues:

F
Fawzia O'Hare 2023-11-16

App is crashing. Opens and closes.

A
Ann 2023-11-16

Updated app n now I can't access the app

K
Ki 2023-06-23

Crashing, and I have the premium membership.

B
Brian Cuffe 2023-06-13

When I try to open the App it just closes straight away. My friends App works fine. I've tried the usual, uninstall/install, power down phone, checked my App settings etc,to no avail. It has been working no bother, just all of a sudden I can't access it?

⚠️ Troubleshoot | Report Issue ⚠️
B
Brian Cuffe 2023-06-13

When I try to open the App it just closes straight away. My friends App works fine. I've tried the usual, uninstall/install, power down phone, checked my App settings etc,to no avail. It has been working no bother, just all of a sudden I can't access it?

H
H 2022-11-28

I cannot make an account, app keeps freezing when it’s time to input/create a password for login

M
Michelle 2022-11-12

Not bringing up info icon for ingredients or recommendations

D
Darlene 2022-11-01

Not rescanning cannot get camera to work after just 1 scanning

S
Susan 2022-10-09

Swipe to continue does not work

⚠️ Troubleshoot | Report Issue ⚠️
E
Elaine F Smith 2022-07-01

Keeps stopping, will not loaf

Showing 1-10 of 10 reported issues:

Have a Problem with Yuka - Food & Cosmetic Scanner? Report Issue




Common Yuka Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Yuka iPhone Issues and Solutions

  2. Yuka Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: hello@yuka.io

Website: 🌍 Visit Yuka Website

Privacy Policy: https://yuka-app.helpdocs.io/l/en/article/2a12869y56

Developer: Yuka App




‼️ Outages Happening Right Now

  • May 23, 2025, 02:38 PM

    a user from Ashburn, United States reported problems with Yuka : Not working

  • May 22, 2025, 09:29 PM

    a user from La Verrière, France reported problems with Yuka : Not working

  • May 19, 2025, 08:08 PM

    a user from Raleigh, United States reported problems with Yuka : Crashes

  • May 15, 2025, 09:06 PM

    a user from Harrow, United Kingdom reported problems with Yuka : Crashes

  • May 14, 2025, 05:59 AM

    a user from Amsterdam, Netherlands reported problems with Yuka : Login

  • May 09, 2025, 11:23 AM

    a user from Commack, United States reported problems with Yuka : Connection

  • Apr 25, 2025, 07:02 PM

    a user from Munich, Germany reported problems with Yuka : Login

  • Apr 17, 2025, 02:14 PM

    a user from Mainz, Germany reported problems with Yuka : Login

  • Apr 05, 2025, 09:30 PM

    a user from Jackson, United States reported problems with Yuka : Not working

  • Mar 30, 2025, 07:30 AM

    a user from Lagny-sur-Marne, France reported problems with Yuka : Not working

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