Derdost app not working? crashes or has problems?

Derdost Status

Last Updated on 2024-06-21 by Berkhan Agar

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Common Derdost Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Derdost app on iOS and Android devices. Solve all Derdost app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Derdost iPhone Issues and Solutions

Derdost iOS app crashes, not working, errors
Derdost iOS app network issues
Derdost on iOS has black/white screen

Derdost Android App Issues and Solutions

Derdost has errors/crashing/not working
Derdost server network connectivity issues
Derdost has black screen

Derdost iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Derdost app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Derdost app crashes or not working on Iphone (iOS):

Close and restart the Derdost app on iPhone
Update Derdost app to the Latest Version for iOS
Uninstall and reinstall Derdost iPhone app
Update your iPhone to the latest iOS version

Fix Derdost on iPhone unable to connect to server/internet connection issues::

To resolve Derdost network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Derdost black/white screen (blank screen) on iPhone:

Follow the Derdost iOS app troubleshooting guide Here →

Derdost Android App Issues and Solutions

Fix Derdost not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Derdost app issues:

Force Stop the Derdost App
1. On android, goto "Settings" » click Derdost app. » click "Force Stop".

Update Derdost to the latest version on PlayStore

Clear Derdost App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Derdost app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Derdost.

Fix Derdost unable to contact server/ Derdost internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Derdost » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Derdost » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Derdost on android.

Solve Derdost black/white screens issue on Android:

Follow the Derdost android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Berkhan Agar, developers of Derdost.

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