AsianMate app not working? crashes or has problems?

AsianMate Status

Last Updated on 2021-08-06 by AT STYLE LLC

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Common AsianMate Problems & Solutions. Troubleshooting Guide

Table of Contents:

AsianMate iPhone Issues and Solutions

AsianMate iOS app crashes, not working, errors
AsianMate iOS app network issues
AsianMate on iOS has black/white screen

AsianMate Android App Issues and Solutions

AsianMate has errors/crashing/not working
AsianMate server network connectivity issues
AsianMate has black screen

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AsianMate iPhone Issues and Solutions

How to fix AsianMate app crashes or not working on Iphone (iOS):

Close and restart the AsianMate app on iPhone
Update AsianMate app to the Latest Version for iOS
Uninstall and reinstall AsianMate iPhone app
Update your iPhone to the latest iOS version

Fix AsianMate on iPhone unable to connect to server/internet connection issues::

To resolve AsianMate network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

AsianMate Android App Issues and Solutions

Fix AsianMate not working on Android, crashes, errors or is unresponsive:

Force Stop the AsianMate App
1. On android, goto Settings » AsianMate » click [Force Stop]

Update AsianMate to the latest version on PlayStore

Clear AsianMate App Cache and Data:
1. On android, goto Settings » Apps » AsianMate » Storage » click [Clear Data] option. This clears both data and cache.
2. restart AsianMate.

Fix AsianMate unable to contact server/ AsianMate internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click AsianMate » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto AsianMate » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch AsianMate

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