Contact Otsimo Special Education 1 Support

I bought annual plan for my son but found issues about it right away. 1. I failed many times on iPad and I have sent out screenshots to support and was told they will look into it. From 2019 to 2020, I never hear anything back and problem continues. What more, if you upgrade to newest iOS, in my second iPad, you will not get sound at all. And what’s the point of the app without sound or constantly fail with display errors. 2. I found a better alternative Kahn kids academy. Which is much better designed, include more features ( I think this app copies subset of the functions of that app) and it has offline features as well. So it is a waste of buy money and my son finds the free alternative way more fun and less problems

I was disappointed this app requires an account to try anything. If I knew this was an amazing app I might consider an account but without a way to look around I don’t know if it’s worth it. Additionally I’m always skeptical what value an account brings to this type of application, especially as I’m very sensitive to my child’s privacy. I wish this app had a way to poke around and explore, even if it was just once with no save feature. I am not willing to share any data and chose to delete the app.

My son don’t like to use this app, but they charged me right away for whole year without any refund. Be careful when you downloading the app. There is no negotiating if you make a mistake. It is very expensive for what they offer. After not using for couple months my son was trying to get back to it today but there is no sound to the program. I wish it was easy to find customer service. I tried to look up but I couldn’t find it.