Contact Element Messenger Support
Company Name: Vector Creations Limited
About: Element is both a secure messenger and a team collaboration app that is ideal
for group chats while remote working. This chat app uses end-to-end encryption
to provide powerful video conferencing, file sharing and voice calls.
Element Messenger Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Element Messenger. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Element Messenger. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Vector Creations Limited
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Element Website
Privacy Policy: https://element.io/privacy
Developer: New Vector Limited
Privacy & Terms:
Read 3 Customer Service Reviews 😭😔💔
Active on app
by Raquel Mina
It’s a great app, but it would be nice if we could see when a person is active and how long it’s been from the last time they where on line. And it would be nice to see the message on the notifications. App keeps crashing and then I’m unable to re open it again. I have to delete the app and after install again to open app again. And once I’m in there again I can’t read mg messages it says it’s encrypted .. please fix ASAP. Or I will have to find another texting app that doesn’t crash!
Terrible app & no respect for their users
by FISH5742
The app is full of glitches & problems. You have to constantly clear your cache in order for it to decrypt your messages. It is not user friendly & when you try to scroll up to catch up on the conversation, it jumps back & forth from top to bottom randomly while you try to dial in on messages in between. Much better options out there. Keep scrolling.
Too buggy
by CyberneticSubnet
This app is way too buggy to use. Between encryption breaking down, chats going missing, chats getting duplicated only to be back to normal when you restart the app and many other bugs that cause me to need to reinstall and or log out and log back in I just can’t use it. Problem is, it is the “Flagship” client for Matrix and currently one of the only options that works right some of the time on iOS.
Have a Problem with Element Messenger? Report Issue
Why should I report an Issue with Element Messenger?
- Pulling issues faced by users like you is a good way to draw attention of Element Messenger to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Element Messenger customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Element Messenger.
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