BrightChat app not working? crashes or has problems?

BrightChat Status

Last Updated on 2024-05-07 by ShenXun Inc

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Summary of BrightChat Problems 😠👌🔥

- Words with two P's won't let you hit the send button

- No option to reply to messages one by one

1 Reported Issues: 😵🆘🛟🚨📢

Rosemary Byfield

2022-06-13

Brightchat keeps crashing when I open it on my iPhone 11 iOS 15.5. Please fix. Thanks Rosemary

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Common BrightChat Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BrightChat app on iOS and Android devices. Solve all BrightChat app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BrightChat iPhone Issues and Solutions

BrightChat iOS app crashes, not working, errors
BrightChat iOS app network issues
BrightChat on iOS has black/white screen

BrightChat Android App Issues and Solutions

BrightChat has errors/crashing/not working
BrightChat server network connectivity issues
BrightChat has black screen

BrightChat iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BrightChat app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BrightChat app crashes or not working on Iphone (iOS):

Close and restart the BrightChat app on iPhone
Update BrightChat app to the Latest Version for iOS
Uninstall and reinstall BrightChat iPhone app
Update your iPhone to the latest iOS version

Fix BrightChat on iPhone unable to connect to server/internet connection issues::

To resolve BrightChat network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BrightChat black/white screen (blank screen) on iPhone:

Follow the BrightChat iOS app troubleshooting guide Here →

BrightChat Android App Issues and Solutions

Fix BrightChat not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BrightChat app issues:

Force Stop the BrightChat App
1. On android, goto "Settings" » click BrightChat app. » click "Force Stop".

Update BrightChat to the latest version on PlayStore

Clear BrightChat App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BrightChat app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BrightChat.

Fix BrightChat unable to contact server/ BrightChat internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BrightChat » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BrightChat » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BrightChat on android.

Solve BrightChat black/white screens issue on Android:

Follow the BrightChat android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ShenXun Inc, developers of BrightChat.

About this app

Free and secure instant messaging service. After registration by phone number, you can invite friend to join by providing her/his username or phone number.