Monumental+ Reviews

Monumental+ Reviews

Published by on 2024-11-23

🏷️ About: The Monumental Sports Network app provides members with exclusive access to live games, original shows, and discounts on team merchandise for the Washington Capitals, Wizards, Mystics, Capital City Go-Go, Wizards District Gaming, and elite DMV high school sports. Members can watch live games, on-demand games, and original shows on their phone, tablet, or OTT device. In-app payments are accepted with several auto-renewal options, including a monthly video-only membership and an annual membership that includes merchandise and other discounts.


     


Overall Customer Experience 😎


👿🤬😠 Negative experience
73.1%

😎👌🔥 Positive experience
13.7%

🙄💅🫥 Neutral
13.2%

~ from Justuseapp.com NLP analysis of 1,849 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to watch live sports games

- Unique original shows

- Entertaining and informative content

- Easy to navigate through the app



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.3 out of 5

Horrible App

2022-05-24

Monumental is horrible. Doesn’t recognize my account i just logged into and i can’t access my tickets. Total trash app.

Terrible

2022-06-25

I created an account... when I sign in it says I need to sign up... When I sign up it says I already have an account.. After way too long figuring it out.. the content was glitchy Brutal. Terminated my account within 2hrs. Want my money back... pretty sure I won’t get it.

Worst app in the history of apps

2022-07-26

Everyone involved in the development of Monumental should be fired and never allowed to develop another app for as long as they live. Nothing in Monumental works right. If you intend to use it for admittance to an event, good luck with that.

Trash app

2022-08-27

Just bought tickets to a Wizards game, they told me I needed to access them via Monumental... download Monumental and it says my email isn't registered, smh

One star

2022-09-28

Logged in on my laptop and it is saying that it doesn’t recognize my email, when it’s the same one I used for my laptop. Their system doesn’t correlate well with one another

The worst app

2022-10-29

I normally don’t provide reviews but Monumental is exceptionally ... bad.
I have a MS account that I can access into the web. However with the iPhone app, it says there is no account associated with my email address.
MS support couldn’t provide assistance.

Email login doesn’t work

2022-11-30

Second time I have attempted to use Monumental for Wizards tickets. My email login fails on Monumental, but works in the Wizards app and on Ticketmaster. Plan on this failing and finding an alternative to getting your tickets. Ugh.

Dishonest Company

2022-12-31

The unsubscribe feature on Monumental does not work, so I contacted the company and asked them to cancel my subscription. They confirmed with me that they had cancelled. A few months later I’m reviewing my app subscriptions and they were still charging me. They never cancelled my subscription even though they said they had. Do not use Monumental.

A year later this app is still trash

2023-02-01

Last year they had a Wizards preseason game on Monumental and it was glitchy and I couldn’t even watch the game. Now they have done it again and Monumental is still glitching out. The worst part is you have to sign up for a subscription or free trial to attempt to watch the game. I immediately canceled my subscription last year because Monumental wasn’t even working. I get that they are trying to get new subscribers with this promotion but they need to invest in fixing Monumental before putting games exclusively on it.

No way to pull up tickets

2023-03-05

Every time I go to load my tickets to my wallet, I follow their instructions but the description doesn’t match the layout. Only way I can see my tickets is to turn off my vpn and pull it up on safari. The site tells me to load it to my wallet but the links NEVER works.

Worst app ever… that is next to Ticketmaster.
🤬🤬

Useless

2023-04-03

Can’t log in with account I just created. Had to transfer tickets to card. Less than useless app.

Only because 0 stars isn’t an option

2023-05-05

Forced to download this to access Caps tickets I purchased through StubHub. It doesn’t work. Doesn’t recognize my user account even though I’m looking at my account on desktop. Avoid using this for tickets if you have a choice (we eventually transferred the tickets onto a credit card). Added bonus: horrible interface. Worst app I’ve come across.

Can’t get caps tickets on here

2023-06-05

Downloaded because for some reason they won’t let you print out tickets at home. Says to download app or put on credit card. Well Monumental is trash and won’t log in. Not even sure it’s possible to access tickets on Monumental, it’s not in the FAQ. Save your time and just put on credit card, which is not ideal but pretty much the only option for ticket transfers.

👎🏾

2023-07-07

Pretty sure I know why this is so poorly rated. When you buy tickets electronically, this app sports emails you and directs you to download Monumental to transfer your tickets. Monumental is a this app piece of excrement. The login never works. Luckily you can get your tickets transferred to your smartphone other ways, so just ignore the this app bait and switch. If any of Monumental developers are reading this, your app clearly has a problem. You may want to consider fixing the login issue or provide better instructions.

Why should going to a basketball game be so difficult??

2023-08-07

The first thing you notice is that Monumental attempts to automatically feed you unwanted video content. I only downloaded Monumental in an attempt to be able to gain entry to a wizards game. Why should going to a basketball game be so difficult? That you cannot print your ticket, you have to download an app, Monumental is confusing, not to mention you have to have it transferred from Ticketmaster and synced to Monumental to work? Way too painful of customer problem-resolution here guys.

App Crash

2023-09-08

Clicking Subscribe in Monumental results in a crash.

Just OK

2023-10-10

Still kind of tough to sign in and get my tickets to download.

Best App for DMV Sports

2023-11-10

This is my go to app (and website) for sports in the DMV. Very easy to watch live games, plus the original shows are really unique - can't find programming like this anywhere else.

LOVE it!

2023-12-12

Monumental is fantastic! I'm often on the go when it comes to my daily activities so it's super helpful to have entertaining, informative content at my fingertips! Plus, it's very easy to navigate through Monumental and find what I'm looking for.

SJC Sports

2024-01-12

Thank you very much for covering SJC football. I was a manager for Doonie Waldron in 77, the last time SJC was ranked in the Top 5. Go Fighting Johnnies!



Is Monumental Safe? 🤗🙏


No. Monumental+ does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,849 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Monumental Is 15.8/100.


Is Monumental Legit? 💯


No. Monumental+ does not seem legit based on our analysis. This conclusion was arrived at by running over 1,849 Monumental+ User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Monumental Is 31/100..


Is Monumental+ not working? 🚨


Monumental+ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Monthly Plan $19.99
Annual Plan $199.99


How was your experience with Monumental+? Post a Review




Features

- Live games including WNBA Washington Mystics, NBA G League Capital City Go-Go, NBA 2K League Wizards District Gaming, and elite DMV high school sports

- On-demand Capitals and Wizards games for up to 48 hours after broadcast on NBC Sports Washington, or until the respective team’s next game begins

- Live high school sports showcasing top athletes and local conferences, including the Washington Catholic Athletic Conference (WCAC) and District of Columbia State Athletic Association (DCSAA)

- Top national tournaments including the Alhambra Catholic Invitational Tournament and JWHL Girls Hockey Tournament, which feature some of the top players from around the country

- Hundreds of hours of original shows featuring behind-the-scenes access to the Capitals, Wizards, Mystics, Go-Go, and other pro and grassroots teams

- Discounts on team merchandise

- In-app payments with several auto-renewal options, including a monthly video-only membership and an annual membership that includes merchandise and other discounts

- Free trial period for new members

- Privacy Policy and Terms of Service available on the app.

  Customer Service/Support
Developer:
Monumental Sports & Entertainment