Contact VideoLUT

Contact VideoLUT Support

Published by on 2023-12-09

About: - Enhance your videos and photos with more than 2500 cinematic LUT presets.
  - Import your LUTs and apply them.



How to Contact VideoLUT Customer Service/Support

VideoLUT Contact Information

Listed below are our top recommendations on how to get in contact with VideoLUT. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact VideoLUT. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



40% Contact Match

Developer: Oleg Sharonov

E-Mail: [email protected]

Website: Visit VideoLUT Website








Reported Issues: 3 Comments

4.4 out of 5

By rammstein23838


Video quality terrible

I took some 10-bit D-Log M footage from my drone and saved it at max quality. About 10-15 mins later when it finished and I went to view the saved file it was absolutely terrible! It butcher my original footage to this terrible pixelated version. Then I wasn’t expecting the 50/50 before/after preview to be part of the final file I saved, but that was also done. I’m really aggravated at paying money for this when it gave me a worse end product in terms of quality and pixelated blocks everywhere.



By please add it abcdefg


iPhone 11 Pro Live Camera Broken

I use the Live Photo function with presets all the time. After purchasing the new iPhone 11 pro I was super excited to use the different lens selections with my custom LUTs. However this function is completely broken, went into settings and checked access to camera and toggled all advance settings “Use open GL context” and “Force OpenGL camera” to no avail. The camera will not turn on, the image is simply black in all video, photo, and selfie modes. I will update this back to 5 stars once this function is fixed.



By jman98


I love this app BUT

Excellent app but I find the UI a bit difficult to navigate, and not aesthetically pleasing. Also I don’t like the fact that the highest quality LUT I can export is 33 when I can do 64 on my iPad Pro. So I’d like to make the request that there be support for higher quality LUT export. I work with a lot of 4K HDR and Dolby vision content so I need these color adjustments to match the quality of content I’m producing. This is otherwise a great app for creating LUTs, I appreciate all the fine adjustments they have and the calibration feature so I can use my color checker passport to efficiently color correct my videos. I recommend this for mobile content creators, it definitely completes my suite of editing apps on my iPhone when I don’t have my iPad Pro easily available at times. Just a warning, you have to pay twice for the same exact app on iPad. If you only want to pay once you have to choose between iPhone or iPad app, I personally don’t like that because I see it as greed; considering the iPad app doesn’t offer anything more than the iPhone app, so why not make it a universal app you pay just once for? I know as a developer myself the resizing of the app doesn’t take the effort it once used to take so I think it’s unfair to be trying to charge more for the same exact app I could get on my iPhone with no additional benefit.




Have a Problem with VideoLUT? Report Issue

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Why should I report an Issue with VideoLUT?

  1. Pulling issues faced by users like you is a good way to draw attention of VideoLUT to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a VideoLUT customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VideoLUT.


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