Mi AT&T Reviews

Mi AT T Reviews

Published by on 2026-05-30

🏷️ About: ¡Únete a los millones de personas que toman el control de su servicio en la palma de su mano! Mi AT&T es la nueva aplicación de autoservicio que te permitirá conocer la información más importante para ti sobre tu servicio contratado con AT&T México. Descárgala y accede a la información de tu servicio de manera fácil, rápida y segura.


       


Is Mi AT T Safe to Use?

We Investigate the app owner's website (Att.com.mx), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.6%

😎 Positive experience
33.3%

🫥 Neutral
0.1%

~ from Justuseapp.com NLP analysis of 9,549 combined software reviews.

Is Mi AT T Safe?
Mi AT&T appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Mi AT T Legit?
Mi AT&T appears legitimate, though exercise caution.
33.4/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Poor coverage in Mexico

Very few bars in Cancun. The data service I get with my T-Mobile through Telcel (I guess) is much better.

Thanks for bothering to localize

…not. You’re a communication service that covers millions of travelers. iOS has localization services built right in. But nah let’s just leave everything in the language they don’t understand. Good luck! You ppl making this are not good at your jobs sorry

Chafa!

MiATT always, always is an understatement, crashes. No help from Tech support, and don’t even get me started on the website. Maybe US HQ should help since it’s an American company.

Email verification takes longer than time limit

The time it takes to receive your email verification is longer than the time that it is valid. Which essentially bricks MiATT

Can’t even pay on app

MiATT design is so bad you can’t even pay for the eSIM on MiATT . It only lets you put in the card number and country and won’t allow any further input of info. Incredibly frustrating.

Cannot Recharge

This is the 3rd month in a row I cannot recharge my data using MiATT . There is always a pop-up alerting the was an error “algo salió mal!” So frustrating. It used to work for me. Now I’ve resorted to 3rd party recharge apps and have ti pay their extra fee.

Not in México

Great company and service north of the border, but a horrible company and experience south of the border in Mexico. One would think that when you charge double the competition you would try and provide a better service.

complaint

This company is very bad. They steal money from your account and the customer service is very bad. I used the service for only 4 days. It was an experience. $413 was withdrawn from my account for 4 days. I called customer service and they said 1 hour, like a day, like a week, like a month. We will take the money.

Don’t working!!!

the application don't load and don't let me access

Awful awful app

Very clearly designed by some junior level engineer with zero UX training. Terrible UI. How do I pay my bill? How much do I owe? Why can I only select pre-determined amounts? Why do you require so much information for me to add a payment method? I could go on. Literally the only thing MiATT is useful for, and even just barely, is tracking usage. Forget trying to actually do anything in MiATT . F-

Roaming

I paid for roaming data in Europe and it never. I was forced to buy a SIM card and had the Apple Store load it for me. I had been assured that I would not have a problem with my roaming by AT&T representatives in Cabo San Lucas.

No Touch ID

User interface is poor, very low contrast between background abd text and also small text, hard to read.

It is not updated for iPhones with notch

The UI is behind the notch and the tab bar is behind the bar for changing or closing apps

App crash - bug

App crashes last few days!!!

“No se puede conectar. Compruebe la
configuración de red utilizada.”

Falla mucho

Batallo bastante con la app. No deja acceder o si ya entré me saca la app de la nada

App is Spanish

How to change to English

Good initial app but needs work

MiATT signs out after a few minutes and does not accurately show total data available from promotion.

English please

ATT should offer an English option for online account holders! Not all users speak Spanish!

Complain

I have a recurrent payment contracted with your company and this is the second month it is not done automatically

This app is better than before !!!

I could never pay my bill before until this month !! MiATT would not let me even pay with PayPal or my credit cards/debit cards.



Is Mi AT T Safe? 🙏

Mi AT&T appears generally safe, but use with caution. JustUseApp Safety Score for Mi AT T is 33.3/100.
This assessment is based on our NLP analysis of 9,549 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

87.4% of users say app is safe 👍
87.4%

8.4% of users have some concerns ⚠️
8.4%

4.2% of users say app is risky 🚨
4.2%


Is Mi AT T Legit? 💯

Mi AT&T appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Mi AT T is 33.4/100 .
This conclusion is based on analysis of 9,549 user reviews.

🔏 Privacy & Data Safety

Mi AT T collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Linked to You:
    • Contact Info
  • Data Not Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data



How was your experience with Mi AT&T? Post a Review




Features

Mi AT&T es la nueva aplicación de autoservicio que te permitirá conocer la información más importante para ti sobre tu servicio contratado con AT&T México.

Mi AT&T es un servicio compatible para equipos que utilizan sistema operativo iOS a partir de la versión 10.

Descárgala y accede a la información de tu servicio de manera fácil, rápida y segura.

  Contact Support
Developer:
AT&T Comercializacion Movil, S. de R.L. de C.V.

Contact e-Mail:

Website:

Privacy Policy: