LES INFOS app not working? crashes or has problems?

LES INFOS Status

Last Updated on 2022-07-11 by SNCF

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Common LES INFOS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LES INFOS app on iOS and Android devices. Solve all LES INFOS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

LES INFOS iPhone Issues and Solutions

LES INFOS iOS app crashes, not working, errors
LES INFOS iOS app network issues
LES INFOS on iOS has black/white screen

LES INFOS Android App Issues and Solutions

LES INFOS has errors/crashing/not working
LES INFOS server network connectivity issues
LES INFOS has black screen

LES INFOS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever LES INFOS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix LES INFOS app crashes or not working on Iphone (iOS):

Close and restart the LES INFOS app on iPhone
Update LES INFOS app to the Latest Version for iOS
Uninstall and reinstall LES INFOS iPhone app
Update your iPhone to the latest iOS version

Fix LES INFOS on iPhone unable to connect to server/internet connection issues::

To resolve LES INFOS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix LES INFOS black/white screen (blank screen) on iPhone:

Follow the LES INFOS iOS app troubleshooting guide Here →

LES INFOS Android App Issues and Solutions

Fix LES INFOS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent LES INFOS app issues:

Force Stop the LES INFOS App
1. On android, goto "Settings" » click LES INFOS app. » click "Force Stop".

Update LES INFOS to the latest version on PlayStore

Clear LES INFOS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "LES INFOS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch LES INFOS.

Fix LES INFOS unable to contact server/ LES INFOS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click LES INFOS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got LES INFOS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch LES INFOS on android.

Solve LES INFOS black/white screens issue on Android:

Follow the LES INFOS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SNCF, developers of LES INFOS.

Verified email ✔✔

E-Mail: mobile.franceinfo@gmail.com

Website: 🌍 Visit franceinfo Website

Privacy Policy: http://www.francetv.fr/confidentialite#politique-confidentialite

Developer: France Télévisions

100% Contact Match

Developer: SNCF

E-Mail: appli.infos@sncf.fr

Website: 🌍 Visit LES INFOS Website

About this app

L’appli Les infos, c’est toute l’actualité du groupe SNCF sur son smartphone et dans sa poche ! • Et après identification/connexion, commenter des articles et accéder à des contenus exclusifs. Conditions générales d'utilisation : app. sncf.