Yandex Eats: food delivery Reviews

by Irinasok

Wrong order was delivered so I contacted support. The answer was “we will contact you within 2 business days”. Whaaaat?? This is trivial matter, just return money to customer and apologize. That’s horrible customer support, waste of my time

by Vi2980

Итак, мерзкий Яндекс слил ВСЮ информацию о моих заказах, включая: фамилию, имя, отчество, адрес проживания, имейл, телефон, потраченные суммы. Сервисами Яндекса не буду пользоваться больше НИКОГДА.

by Raised By Bears

Слили личные данные пользователей и шлют автоответы что не виноваты и никаких извинений и уж тем более компенсаций. В топку Яндекс, надеюсь вас засудят и вы обанкротитесь.

by Poiu617

I have found all my orders with a phone and address in the leaked data, available to everyone on the internet. Thanks for not leaking my CC as well, I guess?

by L27_0_0_1

Apparently, yandex is a circus and its security team are clowns, as all of the data including names, phones, full addresses and 6 months worth of order data for all users has been stolen and published on the internet. DO NOT USE

by S0rkand

I want to give you my money but you don’t seem to want it. I can’t order anything from you. For god’s sake, at least add cash.

by A Food Eater

The selection of restaurants are limited, the delivery service is slow and inefficient and there are no pictures or ingredients shown for the menu.

by Killerhog

They falsely advertise YandexEats is in English, on YandexEats Store! I wish I could report YandexEats, as it is false marketing. No part of YandexEats is written in English, whatsoever.

by Stas Bazylevich

The placed order was canceled via “tech issues” just before the closure time of almost all places

by S_kol_X

Более вашими сервисами пользоваться не буду!

by Alphababa

when i hit далее in корзина it doesn’t fuсking work. i can’t checkout if your buttons don’t do anything figure it out

by Mr. Gurza

False advertising! NO English support!

by Mrnadia

We missed a call from them and were waiting for the delivery but absolutely no status change was shown in YandexEats . Later we decided to call them back, being 100% sure that the call wasn’t important. But they answered that ‘the order was suspended because we didn’t confirm it’. If it work only on phone, than don’t pretend to be an app. Otherwise, talk to us via app.
Disappointed to loose so much time because of this.

by 621162

Добавьте хоть одну круглосуточную организацию, а то вам промокод ночью бесполезным становится.

by RealMusicLover8675309

It took 30 min for Syrovarnya to make my pizza. The courier picked it up and headed to the Metro. I will get it only in 54 minutes. Not good.

by Ghhgjji

Add English please?!!!

by Jettergu

As above.

by Anthony C Fernandes

Very good service but I don’t find other languages than Russian

by Jonsmitt2121

Отличный сервис быстро наглядно современно!

by Agricuk18

I am recommend!!!

by Alexwest280

Много маленьких деталей, первый заказ сделать очень сложно. Нет помощи где что выбирать.
Время доставки меняется там же, где указывается адрес. Адрес вряд ли будет меняться так часто, но всегда надо помнить, что время указывается там. Поменять время доставки при оплате уже нельзя? Серьезно? Очень удобно.
Один промо код за раз? Серьезно? Супер удобно. Промо-кода тратятся на оплату доставки?