ASM Events Status

Last Updated on 2024-05-02 by American Society for Microbiology

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Common ASM Events Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ASM Events app on iOS and Android devices. Solve all ASM Events app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ASM Events iPhone Issues and Solutions

ASM Events iOS app crashes, not working, errors
ASM Events iOS app network issues
ASM Events on iOS has black/white screen

ASM Events Android App Issues and Solutions

ASM Events has errors/crashing/not working
ASM Events server network connectivity issues
ASM Events has black screen

ASM Events iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ASM Events app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ASM Events app crashes or not working on Iphone (iOS):

Close and restart the ASM Events app on iPhone
Update ASM Events app to the Latest Version for iOS
Uninstall and reinstall ASM Events iPhone app
Update your iPhone to the latest iOS version

Fix ASM Events on iPhone unable to connect to server/internet connection issues::

To resolve ASM Events network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ASM Events black/white screen (blank screen) on iPhone:

Follow the ASM Events iOS app troubleshooting guide Here →

ASM Events Android App Issues and Solutions

Fix ASM Events not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ASM Events app issues:

Force Stop the ASM Events App
1. On android, goto "Settings" » click ASM Events app. » click "Force Stop".

Update ASM Events to the latest version on PlayStore

Clear ASM Events App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ASM Events app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ASM Events.

Fix ASM Events unable to contact server/ ASM Events internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ASM Events » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ASM Events » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ASM Events on android.

Solve ASM Events black/white screens issue on Android:

Follow the ASM Events android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at American Society for Microbiology, developers of ASM Events.

About this app

Navigate the premier meetings and events from or managed by the American Society for Microbiology with the ASM Events App. Download individual event programs once they become available.