Contact FitGenie Support
Published by FitGenie, LLC on 2024-02-05 About: Don’t spend another Sunday in the kitchen meal prepping when you could be
enjoying your life (or your couch, no judgments).
FitGenie lets you get
healthy, local, chef-prepped meals delivered whenever you want them, then makes
it oh-so-easy to make sure those meals help you reach your goals with FREE macro
tracking & personalized nutrition plans.
How to Contact FitGenie Customer Service/Support
Listed below are our top recommendations on how to get in contact with FitGenie: Macro & Food Tracker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FitGenie: Macro & Food Tracker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FitGenie, LLC
100% Contact Match
Developer: FitGenie LLC
E-Mail: [email protected]
Website: Visit FitGenie Website
Privacy & Terms:
https://www.iubenda.com/privacy-policy/50447321
Reported Issues: 3 Comments
By Mr. Stooge
syncing stinks
Here is what they told me...FitGenie can only be used on one device at a time to keep your data secure. When switching to a new device, users must log back in to their desired account if they are not prompted to do so. All your data will be pulled in once it has successfully synced on the device you were previously logged in on. To ensure syncing is successful, exit the app on the device where you last logged entries, then reopen the app on that same device. So I have to go in and out... in and out... And it still doesn't work. Day one with the app and I'm not happy.
By MakeWheyForMe
Most recent update
Might be the worst bug I’ve seen on this app so far. Days are getting meshed together each time you enter the app and when you input macros it doesn’t register right away. For example, I’ll input a certain food, it won’t register so I’ll exit out of the app, and when I go back in it shifts that food to the prior or future days until I repeat this process 5 times before it returns back to normal. I switched from MFP to Fitgenie basically during its inception and I think the past few months have been the time where I’ve only encountered any problems like this. Still trying to work around it so I can continue to support you guys and not have to input all my foods again but lately it’s been getting harder to not switch back to a more reliable format. Hope you guys can get this problem sorted.
By Legend of Zoltar
Rechecked and still too many problems
I got this app when it first came out because i wanted to support the people behind its creation. It just wasn’t where it needed to be so I went back to MyFitnessPal. I decided to come back and see if it had improved. It had but not enough. Within 10min of using the app it froze. Plus I couldn’t find a way to view weekly averages for calories and macros even after searching the FAQ and google, which is something super easy to do with MFP. Lastly many of the big name brands are still not in its database. Also Since it forces you to let it design your calories I chose low-fat. I was shocked it had me on 110g of fat when i chose the low fat option. I want to like this product, but it seems to still be plagued by inadequacies. Sadly I’m going back to MFP.
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- If you are a FitGenie: Macro & Food Tracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FitGenie: Macro & Food Tracker.
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