Contact Solitaire Support

by Sumzrty

I’ve had this version of solitaire for several years but finally decided today to delete it from my phone. Why? The app is by far the buggiest I’ve ever had. Many times when I’ve been in the middle of a game but put the phone down briefly, the screen has gone to black and frozen. The only fix is rebooting. (Yes, I downloaded all updates.) Also, like others, I’m incredibly annoyed by the barrage of ads. I get that you guys have to make money, but I would happily pay to turn off the ads. Worst of all, among the frequent challenges in the daily required goals is achieving a score of 80,000. Maybe the experts can achieve that in a brief time, but for mere mortals like me who have day jobs, it can take a couple of hours. And, of course, during that time I am subjected to dozens of ads running as long as 30 seconds each that I have to view to be able to move on. So I’m done. If you guys make it possible to buy one’s way out of the ads, I might be back. If not, you’ve lost me permanently.

by Scrafford45

It’s great fun if it weren’t for the adds that are aggressive and aggravating. Some are loud and impossible to close. Sometimes they build up three deep ab even open up other apps. Get one closed and two more are behind it. Close them and more pop up. Fun but I just could not deal with the ads.

Update after reply - the user needs to be warned the ads are aggressive. They do not automatically close. The x to close it does not appear for awhile but when it does you have to find it. It’s often hidden and sometimes very very close to a link which opens a page in Safari, so you must be very precise as you touch the x to close the ad - often to find one or two ads behind it. If you miss the x and hit the link, I certainly worry about how safe the web site is. User be ware!

by Theleewit712

IN A WORLD OF FREE APPS WITH ADS PICK A DIFFERENT ONE

I understand a free app needing ads but the timing of them is terrible. I really wanted to see how fast I completed a hand and I couldn’t because an ad popped up before showing my my results. I waited for the ad to show the x and I hit it and was redirected to two screens on my phone. I waited longer for the ad and tired again, and again and again. I actually had to force quit the app to get out of the ad and when I reopened it started me on a new hand and I never got to see my results. The ads also got in the way of the task bar at the bottom so when I would try to start a new game I would have to mess around in the app until the ad went away before I could do anything.

I’m going to find a different free app with ads that are in better spots.