Contact BimmerLink Support

by Memi93

The main app is generally ok probably I’d give it like 3-4 stars, although limited and sometimes it cannot clear some errors or infos. But, I want to complain about this $9.99 carplay option: I cannot believe they have released such a crappy $9.99 option. This would not be acceptable even for free. It’s basically just a small list which takes forever to connect initially, then does not update properly but rather like every 10-20 seconds. When you switch from the app to say home screen or music or something else it disconnects and you have to go through the whole process again... all this while you’re driving... not to mention the information on the list is so small you can barely notice the parameters while driving... and it costs $9.99… in 2024… I’m genuinely impressed how they have failed us so bad and I wonder who was the persom that finally gave it the green light to deploy this thing :|

by JK.2011

*WARNING* BimmerLink incapable of keeping the exhaust flap in an open state.

I purchased the BimmerLink app specifically to keep the exhaust flap open on my new 2020 X3 M40i without disconnecting wires or other crude methods. It bothers me to start up that nice car and see exhaust only coming out of the passenger side tail pipe. It makes the whole car seem fake and cheapens the overall appeal. I thought BimmerLink was an elegant solution to my problem. I was initially happy to see that flap finally open for the first time, but was VERY disappointed to see it revert to closed again. Then I realized that you have to open your iPhone, start BimmerLink, connect to the OBD device, select the flap control option and open the flap every time you get in the car. Really? I thought these supposedly smart guys who write BimmerCode would come up with something a LOT better than this weak app for that amount of money. Lots of fluff and no substance. Very disappointed in this app, and they keep your money!

by Iviegatron

I have a G80 M3 and I downloaded Bimmerlink for only one reason and it was to open the valves. I emailed Bimmerlink and they said the valve function works on the G80s so I said I’ll buy the app just for that.

I have the enet cable which works perfectly fine with Bimmercode. Out of more than 30 tries (literally) and continuous troubleshooting Bimmerlink only connected once. I am not able to connect to the app at all after that one attempt. I even emailed Bimmerlink and no reply from them. By the way, that one time I did connect the valve function didn’t even work for my car. I felt deceived. I have opened a case with apple to refund my money. If apple doesn’t do it right then I’ll do a charge back. Not paying for something that doesn’t work.