Contact Too Good To Go: End Food Waste

Contact Too Good To Go Support


Company Name:

About: Too Good To Go is an app for fighting food waste.

Headquarters: Copenhagen, Hovedstaden, Denmark.



Too Good To Go Customer Service 👿🤬😡😠💢😤

Too Good To Go: End Food Waste Contact Information

Listed below are our top recommendations on how to get in contact with Too Good To Go: End Food Waste. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Too Good To Go: End Food Waste. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Too Good To Go



Verified email ✔✔

E-Mail: info@toogoodtogo.com

Website: 🌍 Visit Too Good To Go Website

Privacy Policy: https://www.toogoodtogo.com/en/privacy-policy

Developer: Too Good To Go Aps


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Read 11 Customer Service Reviews 😭😔💔

4.9 out of 5
Sharon Hunter
2023-03-09

Why did you cancel my toogoogtogo for baynes bakers today

Petra Ceelen
2023-03-02

Geachte Heer/Mevrouw. Geweldige APP om verspilling tegen te gaan. Sta ik achter. Ook mensen die het erg moeilijk hebben wat te gemoed. te komen. Toch een punt van kritiek. Bakkers bakken hier extra op. De bedoeling is de ondernemer te ondersteunen om geen voedsel weg te gooien. Woon tegen over een bakker er staat een lange rij mensen die gereageerd hebben op deze app. Ook het stoepje markt heeft wel 50 zakken klaar liggen in zijn kraam. daar is deze Too Good To Go niet voor. Wil dit zeker bij de consumentenbond neer legen. Hier worden de mensen een rad voor het oog gedraaid.

Kandi Mariani
2022-12-11

Please help. I forgot to pick up my order yesterday. How do I get refund of $5.99?

Barbara Read
2022-09-23

I need help canceling an order TODAY. I emailed your very ineffective help line and was told I would have an answer in 72 hours. NOT HELPFUL!!!!!

Sylvia
2022-06-17

Supposed to be worth £10. At maximum it was £6.07. 2 doritos40g 1 dorito 140g 1 kettle salt vinegar 130g 1 walkers monster munch 72g bottle lucozade zero, 900ml Bisto onion granules Not impressed. Wont go there again Spar Becontree green lane dagenham

Mrs. Satch
2022-04-11

I paid by online £5 to little lotus, Ilford by too good to go. When we reach the shop right time ,(collection time 6.20-6.35 pm.) nobody there. They leave one bag in outside. I can't take that unattended bag. I am very disappointed for this. I need my money back. Can you refund my £5. Thank you.

Rose
2022-04-04

i got ripped of i paid for 3 bags from morrisons when i got to the store they said i could only have 2 , then i got home i got around £3 worth of veg ,ie 4 pack of parnips 13 p bag of spuds 87p i am not happy

Babu
2021-09-01

Can you call me please my phone number is 4155773655 or 4158262400

Received inedible food - Waste of time and money!!!

2022-04-28

by Missjackie916

I was very excited about finding this app and being able to help save some food from going into the trash. New to this area of Brooklyn, NY I thought this would be a fun and inexpensive way to try some of the local bakeries and restaurants. Unfortunately I had a terrible first experience and will not be testing my luck again. I picked a bakery semi-close to my area that had great feedback on the app but ended up receiving a bag of 15-20 stale rolls that were hard and inedible. A big waste of my time and money and a disappointing end to something that should have been a fun experience.
App needs to let new customers read actual reviews from people to get a better idea of what to expect and to keep stores accountable and prevent them from selling food that should go in the trash. Customer service issued a credit to my account instead of a refund and a message that said it was acceptable for stores to give stale baked goods and expired items and included a link to recipes I could make with my rock hard rolls 😳

nice in theory, but....

2022-05-05

by BeeVixen

...it needs work. a lot of work.

the rating system seems intentionally misleading and vague. they interchange metrics (3 stars vs 4 stars) and hope you won’t notice. for instance, “80% of customers rate this place 3 stars or more” could mean that 80% rate the restaurant at 3 stars, 20% rate it at 4 stars, and 0% rate it at 5 stars... OR it could mean that 100% of customers rate the restaurant at 5 stars. just use a star system like every other rating website does?

additionally, it’s super easy for restaurant owners to game the system. i paid $5 for a bag valued at $18.. i got a reheated can of Campbell’s soup that probably cost the restaurant less than $1. i lost money on food that i didn’t even eat (i love clam chowder but not old canned chowder) and i lost money on gas driving over there. i reached out to the company via the receipt for a refund and did not receive a response.

for this to work, it needs to be fruitful and fair for both restaurants and customers, there need to be consequences for restaurants who cheat customers and they need to have a responsive customer service team for when these things happen. buying a “mystery bag” of anything requires trust and i don’t feel like this company presents itself as being very trustworthy. i hope they get things ironed out.

Horrible customer service

2022-05-12

by Soundseclectic4

I order off this app several times a week. For the most part I’ve had a wonderful experiences. However in the few times that I’ve gotten orders from new vendors and the item has been inedible or should’ve been in the trash I’ve reached out to the customer service and have not been able to get a refund. I have even submitted documentation of what I have received but in their eyes if it still looks like food then it must be edible. I literally got wilted and mushy produced from a local grocer in town and they told me that that food could repurpose for some thing so therefore I shouldn’t get a refund. Another time I received food that was totally in edible and again was told technically I received $16 worth of food for $4.99 so I should be happy. The customer service on this app definitely needs to be better.


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