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Connected doorbell today and things seemed fine at first. I was able to watch the first two missed recordings no problem. From then on, the recordings just show a black screen. The numbers are moving to show there is playback but the screen is black. I even went back to the first two recordings that were ok and even they show black screen now. Sometimes when I click on the thumbnail just a picture shows up instead of playing the video. The videos also show up in fisheye instead of the square screen in live view. I will give it another week to see if it improves.

I have a long struggle to get this app to work correctly. All the video is pixelated and distorted, it’s default is a terrible fisheye view, and now I can’t get the doorbell to reset. The photos on the app preview here on the App Store completely lie. No video from the doorbell actually looks like the photos that they present. They are either circular fisheyes or distorted green pixelated screens. I was excited to buy this bill because of the price and the video storage, but there’s no point in storing video of distorted pixels. This is without a doubt the worst smart home purchase I have ever made. I will probably replace it

From other reviews, the desired performance enhancements aren’t part of your development team’s updates. 1) Why is this (Apple) version forced into landscape? I’m sure plenty of users would like the option to hold in the hand normally when viewing live video, which is portrait. 2) Why is playback video fish-eye in display? I’m sure most users would like the same (non fish-eye) presentation option as live view. 3) Why isn’t live video and audio save-able or at least viewable for longer? I can’t be the only user that hates it when watching an event live suddenly stop and go back to the main menu, These are all possible “performance improvements” that could easily be accomplished in your next update, especially the first two. Why not get these into the queue? (Review will be updated then)