Company Name: Libro.fm
About: Libro.fm sells audiobooks and audiobook memberships through hundreds of independent bookstores.
Headquarters: Seattle, Washington, United States.
Listed below are our top recommendations on how to get in contact with Libro.fm Audiobooks. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Libro.fm Audiobooks. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Libro.fm
Contact e-Mail: hello@libro.fm
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Get Pricing Info for Libro.fmby KetianaO
Starting to believe these ratings and positive reviews are paid. Wanted to use other audiobook apps other than audible but when I tried the free credit, it had difficulty even downloading an audiobook. I had so many problems like the download stopping at 33%, going over 100%, etc. My phone has more than enough storage, I restarted the phone, reinstalled the app and nothing works. If i’m having problems this early on, I’m sure I’ll have more problems in the future. I guess I’m on the hunt for a different audiobook app.
by Jacqueline-a11y
Love the mission and I’ll continue using the app just to support local bookstores alone. However, the app doesn’t offer much functionality for searching or accessing your account, and often leaves me confused. The FAQ instructions say you can pick a specific bookstore to support ‘at anytime by going to your account’ but I still cannot figure out how to do that from ‘my account’ on the app. It might only be an option from a computer, but either way the instructions are not clear, not helpful, and frustrating. The search function also needs to be improved. I cannot seem to search within the app for available books, regardless of if you can purchase through the app. For example, even just a search of ‘p’ returns zero results with the app, which I find hard to believe is accurate (do no you have no authors with a name starting with P? No titles starting with P?). This makes it a lot harder to recommend and actually get other people to switch over, who might not be as altruistic.
by BC Mystery
I’m all for supporting local indies, so this is my preferred audiobook app. But it’s also the most frustrating.
To wit, it will randomly backtrack to earlier in the book between listening sessions. This doesn’t always happen, but just often enough to be maddening. Sometimes the jump is hours long, and it’s difficult to find my way back to where I actually was in the narration.
Though random, it’s most likely to happen in one of two circumstances: after a long break, say overnight, or when I switch the way I listen such as from earbuds to CarPlay.
Having to spend time figuring out which track I was on, and where, is hard enough when I’m home, but impossible when I’m driving. It’s very frustrating when I have a long drive but can’t continue where I left off because the app randomly decided to backtrack a couple of hours in the story.
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